Unrooted, locked RAZR Maxx HD. The only thing not entirely typical about my phone is that I'm in Germany at present, running it on a no -Verizon SIM. Since I updated, I seem to be getting restarts every day or two. Screen blacks out and the phone is unresponsive for a minute or two, then it fires up again. Doesn't quite act like a complete reboot, since I don't get the "Unlock PIN" screen that I do when I boot. But I get the message that the PIN is from an unknown source, and then it works fine. At first I thought that maybe the trouble was from Greenify, which I installed shortly after the update, but uninstalling it didn't help. Any thoughts?
Shutdowns since KitKat
- Thread starter dimdem
- Start date
Did you did a Factory Data Reset (FDR)? I know they are a pain since it wipes everything out, but it definitely cures a lot of ills after a major OTA like this one. I'm not saying it cures all issues, but it definitely cures a lot of issues like what you have described.
Yeah, I was afraid that would be the response. Not afraid in that I don't think it might be right; was just hoping for something easier. That's more than I can take on here; I'll be back in the States for a week next week and might have time for it then. So obviously the answer is no; I cleared the cache, but that's it.
Yeah, I know. A lot of people hate to hear it, but considering we went from JB to KitKat, that's a pretty big architectural jump. Usually, when things like this happen (GB to ICS, ICS to JB, and now JB to KK), it usually is best to wipe your phone clean and start over from scratch. Definitely resolves a lot of issues like this.
Now, the only other thing I can think of is your SIM card. Since it's non-Verizon, I don't know if that could be the issue. It could be the SIM is bad. You never know.
It will be interesting to see if a return to the states and using a Verizon SIM cures your ills? If so, then I definitely point it to the SIM card and then possibly, a FDR isn't needed.
Yes. It wipes all installed apps as well as settings, contacts, text messages, etc. It effectively resets the phone back to factory defaults (no Google accounts registered, all email accounts removed, contacts, text messages, etc).
Now, if you've modified it (removed system apps), it will NOT restore those. It can only reset/wipe settings as well as messages, emails, etc, installed apps.
I'm getting this in the UK. It is apparently a problem with the Fast Dormancy Monitor on European GSM networks, after the 4.4.2 update
According to a Motorola forum, they are aware of the problem.
Unfortunately the only possible fix I have seen involves rooting the phone then editing the build props file to disable the fast dormancy monitor process
Interesting. I came back to report that the problem cleared up once I was back in the U.S. I guess this explains why.
Possibly this:
https://forums.motorola.com/posts/9573b20d40?page=5
---------- Post added at 06:09 AM ---------- Previous post was at 06:08 AM ----------
https://forums.motorola.com/posts/9573b20d40?page=5
---------- Post added at 06:09 AM ---------- Previous post was at 06:08 AM ----------
Well, I am now. The last time that I had checked, it hadn't been possible, and I hadn't followed the more recent surprise developments. Now that I've done it I don't plan to take advantage of it, since the phone works fine for me as it, but it's good to have the security for down the road. But thanks for alerting me to the possibility.
Similar threads
Top Liked Posts
-
There are no posts matching your filters.
-
1
I'm getting this in the UK. It is apparently a problem with the Fast Dormancy Monitor on European GSM networks, after the 4.4.2 update
According to a Motorola forum, they are aware of the problem.
Unfortunately the only possible fix I have seen involves rooting the phone then editing the build props file to disable the fast dormancy monitor process
