[Q] Can't Use Blur to Unlock the Phone

M

morissett

Member

Feb 25, 2012

7

0

• Feb 25, 2012

• #1

Hi all,

Been using MS2 for half a year and I find this MotoBlur is a pain in the x. Yesterday my friends were trying to get into my phone but blocked by the gesture lock. After several attempts, it was locked. MS2 required Blur account to unlock it. Unfortunately, after my several attempts, it failed. I cannot use my Blur account to unlock it.

During the attempts, I have checked with my Blur account on the computer and it was successful. I even changed the original password to see if there's any difference after that. Sadly no, still can't unlock it. Also the Internet connection is fine, so it shouldn't be the Internet that kept me from unlocking it.

Super desperate right not, my MS2 is now a brick with a sliding keyboard.

Thanks in advance!

 

H

hawkstorm

Senior Member

Nov 10, 2011

260

25

Kuala Lumpur

• Feb 25, 2012

• #2

Try using ur google instead. It usually asks for the google account.

Sent from my MZ601 using XDA App

 

M

morissett

Member

Feb 25, 2012

7

0

• Feb 25, 2012

• #3

Sadly no. I can't unlock it with my google account.

I even tried all the previous passwords for google and blur. What the heck. I started to wonder that's because Motorola has combined MotoBlur and MotoCast together, which causes the problem, somehow.

And it's gonna be a long weekend in Taiwan. Gosh I will be without a smartphone for 4 days...

 

H

hawkstorm

Senior Member

Nov 10, 2011

260

25

Kuala Lumpur

• Feb 25, 2012

• #4

Factory reset?

Sent from my MZ601 using XDA App

 

M

morissett

Member

Feb 25, 2012

7

0

• Feb 26, 2012

• #5

Well I can't even get into my phone, so it's hard to do so. I sincerely hope there would be some responses from Motorola before Monday. (I did write an angry yet polite email to them.)

And I think I'm gonna root it after the reparation. GOSH!

 

H

hawkstorm

Senior Member

Nov 10, 2011

260

25

Kuala Lumpur

• Feb 26, 2012

• #6

Try a hard reset? But it will wipe your phone...

Sent from my MZ601 using XDA App

 

M

morissett

Member

Feb 25, 2012

7

0

• Feb 26, 2012

• #7

Ugh, that's the last thing I wanna know! (sigh)

I want Motorola to give me a full length report re this ridiculous situation!

 

H

hawkstorm

Senior Member

Nov 10, 2011

260

25

Kuala Lumpur

• Feb 26, 2012

• #8

Its essentially up to you. Btw... do you back up using google or blur?

Sent from my MZ601 using XDA App

 

M

morissett

Member

Feb 25, 2012

7

0

• Feb 26, 2012

• #9

No I didn't. It all happened so fast. (also drinking made everyone do stupid things) My friends did not realize what they just did.

Also I did not realize that MotoBlur is such a horrible design. My bad.

 

H

hawkstorm

Senior Member

Nov 10, 2011

260

25

Kuala Lumpur

• Feb 27, 2012

• #10

I don't think its a MOTOBLUR problem. I think its a sync problem cause I've never had the prob. It maybe because your friends accidentally reset the password or something.

Sent from my MZ601 using XDA App

 

• 

Reactions: morissett

D

devilbatghost

Member

Jan 20, 2012

33

5

• Feb 27, 2012

• #11

a factory reset will surely fix the problem.. you can still backup your data if you have a CWM working coz you can access CWM before it boots up.. hoping you have CWM!

 

I

isaacnuness

Member

Dec 11, 2011

8

0

natal

• Mar 4, 2012

• #12

bootloader e a solusao!

se voce restaurar o milestone 2 apartir do rsdlite! quando for colocar a senha do motoblur e so voce pular a configuração e depois ver o que aconteceu a respeito do motoblur dessa forma voce podera ultilizar seu milestone 2 perfeitamente!
se for problemas so com a senha, voce entra no site motorola e ver quais os procedimentos! no que eu puder ajudar estou aki!!!

 

M

MaxK47

Senior Member

Jan 21, 2012

128

28

33

São Carlos (SP)

• Mar 4, 2012

• #13

isaacnuness said:

se voce restaurar o milestone 2 apartir do rsdlite! quando for colocar a senha do motoblur e so voce pular a configuração e depois ver o que aconteceu a respeito do motoblur dessa forma voce podera ultilizar seu milestone 2 perfeitamente!
se for problemas so com a senha, voce entra no site motorola e ver quais os procedimentos! no que eu puder ajudar estou aki!!!

Click to expand...

Click to collapse

Isaac, it's for the best that we all talk in English here, that way most of us that have the same doubt as the user you answered had can solve it without asking again in the forum. Also, I don't really think that morissett speaks portuguese.

 

M

morissett

Member

Feb 25, 2012

7

0

• Mar 17, 2012

• #14

Well the Moto repair center went for factory reset after all. Thanks anyway, I still think there may be some problems with blur.