[Q] APP's administrator rights block lock screen options after uninstall

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cawith

Senior Member
Apr 13, 2012
160
31
Hi,

I've been using this app for a couple of days (https://play.google.com/store/apps/details?id=joel.sternet.se.full2) but decided I wanted to uninstall it again.

Now I followed the instructions by the author, so that the device administrator rights would be removed and I could remove the app.
However the 3 top options for the type of lock screen (the 3 that don't require a password) are still greyed out, and right below it says that these options are disabled by a device administrator.

I've checked the device administrator menu under security, and I only have ADM and Cerberus active, and those two were active before I tried the new app.

Help, what can I do to remove this? Is a factory reset the only solution?


Kind regards
 

tofumachine

Senior Member
Apr 28, 2012
358
53
HTC Desire 20 Pro
had this problem, finded solution another place so i just write here:

1. Go to Settings
2. Select Security which under "General" tab
3. Under Credential Storage -> Clear Credentials

credit: vinod240 from another android forum.