[Q] cannot use phone as usb drive

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spitzig

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Jul 5, 2014
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Recently updated from WinXP to Windows 7. I am having trouble with the USB drivers for my phone. The phone charges, but my phone does not show it to connect in the pull down menu. I can't use it as a USB drive. I cannot tell that the PC recognizes the phone as being plugged in.

I've installed, uninstalled, and reinstalled Kies multiple times. I've installed the USB drivers that come with Kies. I've downloaded the drivers and installed them separately(with Kies installed and not-installed). The most recent drivers I found were 1.5.45.

I've tried turning the Debugging off and on.

With WinXP, I often needed to reboot or uninstall Kies to get the program to work. Frustrating, but it worked. Now, it won't.
 
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Deleted member 5617821

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spitzig said:
Recently updated from WinXP to Windows 7. I am having trouble with the USB drivers for my phone. The phone charges, but my phone does not show it to connect in the pull down menu. I can't use it as a USB drive. I cannot tell that the PC recognizes the phone as being plugged in.

I've installed, uninstalled, and reinstalled Kies multiple times. I've installed the USB drivers that come with Kies. I've downloaded the drivers and installed them separately(with Kies installed and not-installed). The most recent drivers I found were 1.5.45.

I've tried turning the Debugging off and on.

With WinXP, I often needed to reboot or uninstall Kies to get the program to work. Frustrating, but it worked. Now, it won't.
Click to expand...
Click to collapse

While connecting your phone to PC, do you see any icon on the taskbar?
 
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spitzig

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Jul 5, 2014
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Last edited:
D

Deleted member 5617821

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spitzig said:
I can't connect my phone to my PC, so can't install apps from my PC.

Other USB drives connect to my PC fine.
Click to expand...
Click to collapse

Try using data connection or wifi to download it from phone. You can also use a card reader to copy it.

---------- Post added at 03:39 PM ---------- Previous post was at 03:35 PM ----------
spitzig said:
Well, that got me thinking about the PC, and I reinstalled the VIA USB drivers(as compared to the Samsung ones). It now recognizes my phone. Whether I can get Kies to convert video is another question.
Click to expand...
Click to collapse

So can you use USB Mass Storage now?
 
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    D
    Deleted member 5617821
    spitzig said:
    I can't connect my phone to my PC, so can't install apps from my PC.

    Other USB drives connect to my PC fine.
    Click to expand...
    Click to collapse

    Try using data connection or wifi to download it from phone. You can also use a card reader to copy it.

    ---------- Post added at 03:39 PM ---------- Previous post was at 03:35 PM ----------
    spitzig said:
    Well, that got me thinking about the PC, and I reinstalled the VIA USB drivers(as compared to the Samsung ones). It now recognizes my phone. Whether I can get Kies to convert video is another question.
    Click to expand...
    Click to collapse

    So can you use USB Mass Storage now?
    View

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