3rd? Wow. I had about 17 exchanges on the mytouch 4G (no joke) and was hoping that I wouldn't have to go through any on this phone. Was there anything special that you did with the phone? (ie charge before 1st use?). I'll probably just tell Tmo about the call quality and lag for them to exchange it. I hate that they won't take battery probs seriously and ask you to do a factory reset.
Sent from my HTC VLE_U using XDA
!! You sound like me. I lost count on how many returns I did on my mytouch4g. In fact... that's how I got my one s.
I b*tched and had so many returns they offered me whatever android I wanted (after threatening to cancel and not pay them sh*t and getting into an argument with their "customer loyalty" department when she tried to "upgrade" me by sending me a sidekick -_-) for free... so I waited until the release date of the one s and ordered it =3
Even though nothing too special must be done with these phones batteries I still let it get an entire charge before I started to play with it. The phone is perfect in every way and I honestly had no complaints until everyone I spoke to told me I sounded like I was muffled =/
My first phone - Everyone could hear me fine, i couldn't really hear them...everything was high pitched and muddy and buzzy sounding for me and it actually hurt my ears to talk to anyone
My second phone - The complete reverse. I can hear everyone fine but no one can hear me.
My third phone - I'll let you know... I'm stuck at work but I'll find out tonight.
(i still haven't sent any of my phones back in case todays phone is even worse.)
They don't take anything seriously -_- every time i call them I'm prepped for the argument because they never know wtf they're talking about. I always had to tell them "HEY...This is my 20th mytouch...CHECK MY ACCOUNT...(by then they just sit silently when they see i'm not lying)... i'm PRETTY SURE i know how to trouble shoot and reset my phone, no there isn't any water damage, so stop wasting my time and send me another phone so we can both get back to whatever the hell it was we were doing >_<" all of my rage.
EDIT:
Received my phone and the call quality isn't 100% but its SUCH an improvement from my other two devices. I'm keeping this one. It'll do. I can hear everyone (not as great as on my mytouch4g) fairly well without any muffled sounds and they can actually understand everything I'm saying. Finally! Definitely try and return your OneS.... i know it's a pain in the ass but it's worth it in the end =/