Hi everyone. Good news. With the new upgrade to Android 4.4.4 HTC Backup has started to work again ..... Finally [emoji2]
Last edited:
After all that I've tried yesterday, as described above, this morning I erased all data from the HTC backup app, through the Android apps menu. After that, It backups succesfully. I'm happy with that, but I really cannot imagine that I did not try that yesterday too, with everything I tried. But maybe others can try that too and confirm?My backup problems have also started with the 4.4.4 OTA update. It now gets to 44% and then stops everytime. I have contacted HTC support too, and tried all the following:
- Remove FB account
- Remove FB app cache and data
- Changed the boot settings under Energy to NOT use fast boot
- Reset
Didn't work
I have also removed all FB updates, I have even tried deactivating the app, Force closing it, have even cleared and deactivated the Facebook HTC Sense app. Nothing worked.
So they advised me to make a backup with HTC Sync Manager and do a factory reset after that. I have spent hours now, but Sync Manager won't recognize my phone. I have tried USB drivers from various sources, disabled Firewall and Antivirus, 2 different PC's, nothing helps. I don't wanna reset without a backup.
Has any of you tried a factory reset? Does it solve the stuck HTC backup at all?
One day later, the problem reappeared again :crying:@deechte
thank u so much
yesssssss....thank god... erased all data from HTC backup solve my problem too.... it stop for minute or more on 43%, I thought same problem again.... and then continued...and finished...
One day later, the problem reappeared again :crying:
This time clearing HTC backup data doesn't help.