the operation will delete all your personal data and reset all settings to manufactur
Hello, I got your pm, so for that matter is ok.First make a hard reset and tell me whether the problem still exists
Performing a factory reset using phone buttons
-Turn phone power off.
-Press and hold the volume up and volume down buttons, while holding the volume buttons, press the power button shortly.(You will see a warning message on the screen,the operation will delete all your personal data and reset all settings to manufacturer defaults
-Release the volume up and volume down buttons
-Press the volume up button to perform the reset