Windows 8.1 does not recognize phone
When I plug my Infuse into the computer running Windows 8.1, it is not properly recognized. I have tried different USB ports with different cables and I still have the same issue. The battery will charge, but in the Device Manager, the phone reads "Unknown USB Device (Device Descriptor Request Failed)".
Updating the Windows driver with the Samsung driver files does not work, and installing Kies mini doesn't help either.
Any suggestions or help with this would be greatly appreciated.