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Dock tilt discussion

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lpdunwell
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Default Dock tilt discussion

As all we seem to have at the moment is some words about 2013.11 being first fixed batches, but I say "pics or it didn't happen". So for the time being, let's have a look at what the situation in general is.
Some things I noticed:
  • I have yet to see the docking being sold seperately, as it was possible with older models.
  • Assuming there will be a fix by ASUS, selling the docking seperately or not can have an influence in it. The mechanical parts are there. Resizing them will break compatibility to existing devices.
  • If the docking will not be sold seperately, there might be a fix sometime; if sales go well enough. Maybe that means the entire design will be different and the tablet will be a V2.
  • Sending them back will probably just lead to a replacement with a chance of customer STFU
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Snah001
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Quote:
Originally Posted by lpdunwell View Post
As all we seem to have at the moment is some words about 2013.11 being first fixed batches, but I say "pics or it didn't happen". So for the time being, let's have a look at what the situation in general is.
Some things I noticed:
  • I have yet to see the docking being sold seperately, as it was possible with older models.
  • Assuming there will be a fix by ASUS, selling the docking seperately or not can have an influence in it. The mechanical parts are there. Resizing them will break compatibility to existing devices.
  • If the docking will not be sold seperately, there might be a fix sometime; if sales go well enough. Maybe that means the entire design will be different and the tablet will be a V2.
  • Sending them back will probably just lead to a replacement with a chance of customer STFU
Agree.
Here the tablet is only sold with dock.
So when Asus want to put warranty into effect over the connection problem they must swap them completely old against new or let the customer send it in, replace the defect connectors or even swap the changed dock and send it back to the customer as repair under warranty.
But Asus Intl. has not decided what it will be and here in Holland Asus is fully open and aware about the problem and they are just waiting for instructions from Asus Intl. how to proceed.
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lpdunwell
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I believe this is a fault of engineering to begin with, and there will be no easy fix...
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improvius
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Here in the US they are ONLY sold separately. There is no bundled package for us.
 
sbdags
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Luckily I haven't unlocked yet but I have the sloppy dock but no connection issues. Asus have told me to RMA both the device and the dock but they couldn't confirm they could fix it here in the UK so I'm waiting for another week to see if they acknowledge the problem.
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