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Screen dead on arrival!!

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gcappa
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Default Screen dead on arrival!!

Help!! Just got mine delivered and DOA I think.

It boots up, I can hear the boot sound. And by meticulously using a led flash light, I navigated through the sign up process. I thought the brightness was too low to see the screen. I can barely make out any words.

Finally afrer about an hour of watching youtube videos and knowing where to press, I completed the startup wizard. But when I put up the brightness to max, the screen does change brightness. It stays so dim that you wouldn't know it was turned on without looking at it with a bright light shining on it on an angle.

I tried accessibility options. Still no difference.

It is minus 10 outside. I'm thinking that it must have froze in the warehouse enroute, because I picked it up several days after I got the notice. Is the LCD screen damaged? What should I do now. I ordered it on eBay and the tablet is from malaysia.

Any way to fix the super dim screen? I flashed many roms on my Note 3. But I don't want to lose the warranty on this just yet.


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gcappa
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Here is a picture. Auto brightness off. Screen brightness to max. Can barely see that it is on.

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benni2903
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Only way seems to be a screen replacement. I dont believe any rom could fix that :/ i feel sorry for you

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joejdsn
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You should just return it.

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grmcrkrs
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Easy: exchange it for a working one. 1 year factory warranty...

Sent from my SM-P600
 
gcappa
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Quote:
Originally Posted by grmcrkrs View Post
Easy: exchange it for a working one. 1 year factory warranty...

Sent from my SM-P600
I'm going through Ebay resolution center now.
 
vincey2kr1
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I had this problem after I dropped mine on vinyl floor luckily I had extra warranty through best buy and got it replaced(no crack screen either). I assume it probably knocked loose the screen connector.
 
mouse100
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From which ebay reseller did you buy it?

Inviato dal mio SM-N9005 utilizzando Tapatalk
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