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[Q] Replacement FAQ

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baldevp
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My Z ultra went for a swap as I bricked it, will i get a new one or any repaired set and will the screen be dirty or without scratch????
 
SpyderTracks
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Originally Posted by baldevp View Post
My Z ultra went for a swap as I bricked it, will i get a new one or any repaired set and will the screen be dirty or without scratch????
Impossible to know. Was it through sony service? Carrier? Insurers?

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baldevp
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Impossible to know. Was it through sony service? Carrier? Insurers?

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it was through sony service
 
SpyderTracks
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it was through sony service
I was just reading how it bricked. If it was mobo damaged they'll probably give you a new one. If they're able to boot it into flashtool at all then probably just reflash, but judging by your posts that won't be possible.

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mathurmatt
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My Z ultra went for a swap as I bricked it, will i get a new one or any repaired set and will the screen be dirty or without scratch????
if you are in india you are in luck the service centre peoples are just like monkeys they don't know **** .......if they accepted it they will give another clean piece for sure but if your headset is older than 3 months you will get a refurbished piece other wise new one that's sony india's policy...........so just be happy ......
 
baldevp
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Originally Posted by mathurmatt View Post
if you are in india you are in luck the service centre peoples are just like monkeys they don't know **** .......if they accepted it they will give another clean piece for sure but if your headset is older than 3 months you will get a refurbished piece other wise new one that's sony india's policy...........so just be happy ......
sorry didn't replied earlier but i am living a happy life witha brand new set, they replaced it in 7-8 days only with a brand new one
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