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[Q] no 4g on a 4g phone

16th February 2014, 03:34 AM |#1  
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I have a Kyocera hydro xtrm 4g.
but I'm not getting 4g signal in a 4g signal area.
anyone ever have this issue on their phone?
16th February 2014, 06:43 AM |#2  
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Quote:
Originally Posted by grinding2142

I have a Kyocera hydro xtrm 4g.
but I'm not getting 4g signal in a 4g signal area.
anyone ever have this issue on their phone?

Well, there are many factors that could contribute to this.
Do you have a 4g data plan?
Are you sure it's a 4g area?
Is 4g enabled? Dial *#*#4636#*#*, go to phone information, and select a LTE mode.
16th February 2014, 11:47 PM |#3  
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Quote:
Originally Posted by abaaaabbbb63

Well, there are many factors that could contribute to this.
Do you have a 4g data plan?
Are you sure it's a 4g area?
Is 4g enabled? Dial *#*#4636#*#*, go to phone information, and select a LTE mode.

I can't dial *#*#4636#*#* because it disappears
I have a 4g plan unlimited.
17th February 2014, 05:21 AM |#4  
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Quote:
Originally Posted by grinding2142

I can't dial *#*#4636#*#* because it disappears
I have a 4g plan unlimited.

It disappears? Huh.. Weird.

Then try from the network settings.
17th February 2014, 03:07 PM |#5  
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Quote:
Originally Posted by abaaaabbbb63

It disappears? Huh.. Weird.

Then try from the network settings.

I tried that and I get no signal and the status says
Network type 0.
16th February 2014, 02:21 PM |#6  
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It is a 4g area and it is a 4g plan. I tried *#*#4636#*#* it just disappeared no menu.

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