Sony to Extend its AOSP Program to Other Devices

Sony will be offering its users the possibility to use AOSP ROMs as an alternative to the … more

Project Ara Smartphone Will Run Modified Android L with Hot Swapping

Project Ara is a very exciting topic–both for hardware and … more

Streamline Android Theme Customization with Graphic Porter

I dont have a custom theme on my Android phone, and the reason for this is because … more

Boost the Brightness of Your Sony Xperia Z1’s LED

I think the last time anyone has ever used a physical torch to find their earphones, … more
Post Reply

Moto G turning off itself

9th March 2014, 05:52 AM   |  #1  
OP Junior Member
Thanks Meter: 1
 
14 posts
Join Date:Joined: Apr 2013
It's a long history.

One day, my Moto G stop charging. He charge until 1%, then turn itself on, and when it was on, it wasn't charging. I thought that was a OS/software problem, but nothing was sloving. I send to warranty and there they send me back saying that a piece was oxidated and was my fault, so they can't help me. When the cellphone arrive back, it was charging normaly. I really doesn't understand. But my PC wasn't showing the smartphone when plugged in the USB port. I started to use AirDroid.

I have a little struggle to update to Android 4.4.2 but I did it. The smartphone was really weird, but I let it go. Now I have the most annoying problem. It keep turning off by itself. I don't know if is software/OS, hardware, some app, something I'm doing wrong, but it's driving me crazy.

Please guys, help =[

P.S.: Sorry my bad english.
Last edited by imagenerator; 9th March 2014 at 08:08 AM.
The Following User Says Thank You to imagenerator For This Useful Post: [ View ]
9th March 2014, 07:54 AM   |  #2  
serophia's Avatar
Senior Member
San Diego
Thanks Meter: 37
 
191 posts
Join Date:Joined: Feb 2013
More
I had same issue where it turned off on its own and wouldn't charge. I plug cable to wall charger and held power button for 1 minute nothing happened so I kept pressing power button repeatedly until it vibrated and started charging.

Sent from my XT1034 using xda app-developers app
9th March 2014, 08:09 AM   |  #3  
OP Junior Member
Thanks Meter: 1
 
14 posts
Join Date:Joined: Apr 2013
So, it's charging normally now, but it keeps turning off itself. Another annoying problems is that it turn itself on when I connect it in the USB port on my PC, but not when I plug on wall charger.
10th March 2014, 03:02 AM   |  #4  
OP Junior Member
Thanks Meter: 1
 
14 posts
Join Date:Joined: Apr 2013
Sorry for the double post, but I'm don't know what to do anymore! Please, someone help me! Any ideas!
10th March 2014, 06:49 AM   |  #5  
serophia's Avatar
Senior Member
San Diego
Thanks Meter: 37
 
191 posts
Join Date:Joined: Feb 2013
More
Try this
Plug it in
Hold power button for 2-3 mins
Leave it charging for an hour then unplug
Hold power button for 30 seconds it should vibrate and boot

Sent from my XT1034 using xda app-developers app
10th March 2014, 09:10 AM   |  #6  
OP Junior Member
Thanks Meter: 1
 
14 posts
Join Date:Joined: Apr 2013
I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.
10th March 2014, 10:55 AM   |  #7  
Member
Thanks Meter: 2
 
39 posts
Join Date:Joined: Jan 2014
Quote:
Originally Posted by imagenerator

I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.

Hi are you able to connect the phone to a PC? If so I would transfer important data and then do a factory reset to see if that solves your issue sounds more like a software problem to me.
10th March 2014, 05:00 PM   |  #8  
OP Junior Member
Thanks Meter: 1
 
14 posts
Join Date:Joined: Apr 2013
Already did a Factory Reset (the one in Configuration, the one the Fastboot just normally boot the device) and the problem persist.
12th March 2014, 03:38 AM   |  #9  
OP Junior Member
Thanks Meter: 1
 
14 posts
Join Date:Joined: Apr 2013
So no one can help me? =[
25th April 2014, 11:22 AM   |  #10  
Junior Member
Thanks Meter: 1
 
16 posts
Join Date:Joined: Oct 2010
Question
Quote:
Originally Posted by imagenerator

I guess you missing the point: I CAN charge and I CAN turn it on. The problem is that the cellphone keeps turning itself off at random. Random time, in random activites.

I'm having this exact problem too. The phone is less than a month old. Twice this week its happened. Phone was close to fully charged on going to bed, I still checked some emails while it was plugged in.. the charging symbol was also on, so I know it was charging ok when I put it down... then in the morning, wake up, phone is off, but the battery display is showing 100% (The big one shown on screen when it is turned off)

Potentially if I was only using my phone as an alarm, I'd have not woken up. I always use a backup, but now this Moto G worries me!

Seems a few people are having this issue!
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes


Top Threads in Moto G Q&A, Help & Troubleshooting by ThreadRank