I dread trying to communicate with omate to try and get the rubber seal, but I don't know of any other options.
10 or less people having to deal with tens of thousands of orders (according to sources) and hand assembling every one.
The seal may be there, you just don't see it. Not trying to insult anyone here.
Long story short, I think I FUBAR'ed my SIM card slot because I had to use a nano->microSIM adaptor, when I was removing my sim card, half way out, something "snagged" the adapter, I couldn't get my SIM out so I pulled/forced it out. When I tried reinserting the SIM card, the "spring" doesn't work and my card was stuck inside...furthermore, no SIM detected so there goes that idea.
I removed the back panel and battery to get to the SIM card slot from the inside. Following Kurt's maintenance video, I removed the 2 additional screws inside to remove the "interior" cover. ONLY then did I notice the thin rubber seal around the edges.
TL;DR - maybe it's just me but I didn't notice the thin rubber seal until I further disassembled the TS.
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