As much as I hope it is released for our phones, a single person who does live chats all day may not be the most rock-solid source. Any number of things could turn out to have happened, from misreading an information sheet before giving you said information to her being just plain wrong.
Thank you for posting this though, it is important that up to date information like that is made public. Its just that I'm not sure if one representative saying it is on its way is a complete confirmation.
Does anyone know how reliable these live chats usually are?