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[Q] Cannot unlock bootloader

27th March 2014, 05:21 PM |#1  
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Hi. I had bootloader unlocked while I had android 4.3 without any problem but PC Companion didn't let me install 4.4.2 with bootloader unlocked so I had to relock it. After that I installed KitKat without any problem and have tried to unlock bootloader again doing same steps as before but unsuccesfull. The message I get was something like "your device is already rooted" but is not. Also the bootloader is locked for sure. What can I do to sort this out?
27th March 2014, 05:23 PM |#2  
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Quote:
Originally Posted by wmichniewski

Hi. I had bootloader unlocked while I had android 4.3 without any problem but PC Companion didn't let me install 4.4.2 with bootloader unlocked so I had to relock it. After that I installed KitKat without any problem and have tried to unlock bootloader again doing same steps as before but unsuccesfull. The message I get was something like "your device is already rooted" but is not. Also the bootloader is locked for sure. What can I do to sort this out?

Dial *#*#7378423#*#*

goto service info then configuration and tell me what it says about the bootloader
27th March 2014, 05:29 PM |#3  
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bootloader unlock allowed: Yes
27th March 2014, 05:30 PM |#4  
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Follow instyructions from here

http://unlockbootloader.sonymobile.com/instructions


and post the output of the command window
27th March 2014, 05:33 PM |#5  
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I did it already. The message I get was 'your device is already rooted'
27th March 2014, 05:34 PM |#6  
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Quote:
Originally Posted by wmichniewski

I did it already. The message I get was 'your device is already rooted'

I know it may be painful, but please do try it again and copy and past the content of the command window here.

Please.
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