Default [Q] Help Unlocking Boost Mobile Moto G

I'm sort of a noob, but I can't seem to get the boot loader unlocked on my new boost mobile moto g which I'm going to have flashed for Page Plus. I followed the tutorials on XDA threads and the motorola page, which specify to fastboot and get an unlock key, which can be used to unlock the phone easily. I got the code just fine, and copied it in as directed, but I get an error message.

The first:
"PUID not found in your identifier, please try again"
followed immediately by:
'your device does not qualify for bootloader unlocking"

It seems like other people have had success with this method of unlocking. Can anyone give any suggestions as to how to proceed from here?
Thanks in advance.