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Unable to copy files from PC to Note 3 when screen locked

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stev1456
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Default Unable to copy files from PC to Note 3 when screen locked

Hi
As soon as my phone screen locks, i am unable to copy or move any more files to the phone ( i can still see the phone in My Computer).
If i disconnect the phone & plug it back in, i am able again to copy files from the PC.

Anyone have any ideas / help ??

Thanks

Steve
 
msasm09
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From windows Power management disable turn off USB or just set it to high performance

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stev1456
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Originally Posted by msasm09 View Post
From windows Power management disable turn off USB or just set it to high performance

Sent from my SM-N9005 using Tapatalk
Already on High Performance - just checked to make sure - yep - USB suspend turned off.

Is this problem the norm for when the screen turns off ?

Thank you for your reply - any other ideas
 
gee2012
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(Last edited by gee2012; 5th May 2014 at 07:41 PM.)
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Originally Posted by stev1456 View Post
Already on High Performance - just checked to make sure - yep - USB suspend turned off.

Is this problem the norm for when the screen turns off ?

Thank you for your reply - any other ideas
My N3 must be broken then, i can copy files files to the sdcard and internal sdcard without a problem when the screen is locked Is it connected as a MTP or PTP device?
USE Search: /this thread /all threads/Google before posting your question, you`re most likely not the first one having this issue
 
stev1456
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My N3 must be broken then, i can copy files files to the sdcard and internal sdcard without a problem when the screen is locked Is it connected as a MTP or PTP device?
How can i tell which way it's connected ?
 
gee2012
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How can i tell which way it's connected ?
Pull down the status bar and it should say: connected as a media device or camera, choose PTP (media device).
USE Search: /this thread /all threads/Google before posting your question, you`re most likely not the first one having this issue
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