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Unable to copy files from PC to Note 3 when screen locked

5th May 2014, 04:56 PM |#1  
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Hi
As soon as my phone screen locks, i am unable to copy or move any more files to the phone ( i can still see the phone in My Computer).
If i disconnect the phone & plug it back in, i am able again to copy files from the PC.

Anyone have any ideas / help ??

Thanks

Steve
5th May 2014, 06:08 PM |#2  
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From windows Power management disable turn off USB or just set it to high performance

Sent from my SM-N9005 using Tapatalk
5th May 2014, 07:23 PM |#3  
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Quote:
Originally Posted by msasm09

From windows Power management disable turn off USB or just set it to high performance

Sent from my SM-N9005 using Tapatalk

Already on High Performance - just checked to make sure - yep - USB suspend turned off.

Is this problem the norm for when the screen turns off ?

Thank you for your reply - any other ideas
5th May 2014, 07:37 PM |#4  
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Quote:
Originally Posted by stev1456

Already on High Performance - just checked to make sure - yep - USB suspend turned off.

Is this problem the norm for when the screen turns off ?

Thank you for your reply - any other ideas

My N3 must be broken then, i can copy files files to the sdcard and internal sdcard without a problem when the screen is locked Is it connected as a MTP or PTP device?
Last edited by gee2012; 5th May 2014 at 07:41 PM.
5th May 2014, 07:45 PM |#5  
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Quote:
Originally Posted by gee2012

My N3 must be broken then, i can copy files files to the sdcard and internal sdcard without a problem when the screen is locked Is it connected as a MTP or PTP device?

How can i tell which way it's connected ?
5th May 2014, 07:54 PM |#6  
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Quote:
Originally Posted by stev1456

How can i tell which way it's connected ?

Pull down the status bar and it should say: connected as a media device or camera, choose PTP (media device).
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