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[Q] Help! My Note 12 is "soft bricked" (I think)

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jopop
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Question [Q] Help! My Note 12 is "soft bricked" (I think)

Hi!

I need help.

I have the Galaxy Note 12.2, SM-P900 (wifi only version). The device is rooted but running stock recovery and ROM.

I was using Titanium backup as I do with all of my devices and chose to "Integrate Updates Into ROM". It seemed to go successfully but things went wrong once I went to reboot the device.

Upon rebooting, I saw the Samsung logo pop up then the screen went black, not off because I could see the faint glow of the screen lights at the edges, but the screen stayed black. It wouldn't boot. I left it for 10-15 minutes and nothing.

So I then held down the buttons to get into the standard recovery mode, which worked. I tried wiping cache and rebooting. Same thing.

So next I tried going into download mode, which I did, but that's an area I'm not sure what to do with.

I opened up Kies and connected the device but it wouldn't find it.

So I left it with nothing to do until the battery ran down.

Today I picked it up again, hoping that it would magically start up. Nope.

I put it back in recovery mode, wiped cache and did a factory reset, but that didn't work. I can still get into recovery mode and odin mode.

Please help! I really am hoping that I don't have a really expensive brick.
 
jopop
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Info 2 Followup information

To followup on my original post.

I was able to successfully put the Galaxy Note 12.2 into Odin mode, load up Kies on my PC and connect the Note to the PC.

In the "ID:COM" box it now says "0:[COM5]" with a yellow background and in the "Message" box it shows "<ID:0/005> Added!!".

So can I be hopeful that I might be able to use Odin to recover the Note?!

Thanks again for any help any of you can give. It is certainly appreciated.
 
jba.33a
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(Last edited by jba.33a; 24th May 2014 at 06:31 AM.)
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Download odin 3.09
Go to samsung-updates.com site (thos s not Samsung's site, but there you can find firmwares for all sam's devices).
Choose sm-p900 (your model) section and download package for your country (CSC code)
Unzip downloaded package - you should have a file ending with .md5.
Click on AP button *Center to right in Odin), and select unzipped file that ends up with md5.
Wait until file is checked by odin, it can take some time - and click start.
Important: do not tick / untick anything on left side of Odin - do not tick repartition! Leave as it is when you start Odin.
And that's it - wait iunit process ends up. In case no boot, try to wipe data / cache again.
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jopop
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Question Unable to find SM-P900 firmware for the USA?

Quote:
Originally Posted by jba.33a View Post
Download odin 3.09
Go to samsung-updates.com site (thos s not Samsung's site, but there you can find firmwares for all sam's devices).
Choose sm-p900 (your model) section and download package for your country (CSC code)
Hi Thanks for responding so quickly and thoroughly! I went to the updates site as directed and chose my device, but none of the firmwares shown are for the US. I searched online and it shows that the codes for the US are "AWS, CLW, DOB, TMB".

Any further suggestions?

Thanks again.
 
jba.33a
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Quote:
Originally Posted by jopop View Post
Hi Thanks for responding so quickly and thoroughly! I went to the updates site as directed and chose my device, but none of the firmwares shown are for the US. I searched online and it shows that the codes for the US are "AWS, CLW, DOB, TMB".

Any further suggestions?

Thanks again.
Try BTU - since this is wifi model it shold not really matter - and BTU is British one...
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larkhillv
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(Last edited by larkhillv; 27th May 2014 at 03:41 AM.) Reason: new development
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I am having this same exact issue...

I had root access, downloaded Rom Manager and clicked to install TWRP and it rebooted my tablet and did the same things you describe.

I am still downloading the stock image (it's pretty huge, over 1GB) and hope that this will work

I seriously JUST got this tablet. I hope it's not a goner, otherwise that's a ton of money down the drain.... I'll post back with any results once I try running the stock image through Odin.

Edit:

OK, so I was out all day while my tablet was in perpetual blank screen-on mode after the Samsung boot animation. I left it unplugged because there was nothing I could do about it until later anyway. So I let the battery die, and I just got home, plugged it in for a few minutes, boot it up like normal (just using the power button, no Odin or stock recovery) and it prompts me to sign into all of my accounts and stuff, as if I had just gotten the device. I had to re-enter all my info, download all of my apps again, and enable developer options, so I am assuming somehow my tablet reformatted itself into factory conditions after the battery died? I even still have root and supersu on my device, so yeah. I have no idea what ROM Manager did to my device but hopefully it was nothing permanent.

If anyone is having this issue, before you mess around with Odin and trying to reflash a stock image, maybe just let the battery run down, wait a while and boot up like normal?

I'll report back here if my tablet starts going crazy for any unknown reasons, but so far, it seems OK. Hopefully it really did just do a factory image restore by itself and my precious tablet is OK!
 
Vlip3
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Where did you get the stock image? I used Odin to flash a rooted ROM but Odin failed and I now get a message that says the firmware upgrade failed. I can get into download mode and Odin recognizes my tablet but I don't have a file that works. What has me panicked is that it says my Knox counter is 1! I really regret now trying to root this. All I really wanted was to be able to add more apps to multi-window. That was not worth the trouble I'm in now. Please help!

Sent from my SM-N900V using XDA Free mobile app
 
Bizack
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(Last edited by Bizack; 9th June 2014 at 01:55 AM.) Reason: spelled my damn name wrong... lol
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Quote:
Originally Posted by jopop View Post
Hi Thanks for responding so quickly and thoroughly! I went to the updates site as directed and chose my device, but none of the firmwares shown are for the US. I searched online and it shows that the codes for the US are "AWS, CLW, DOB, TMB".

Any further suggestions?

Thanks again.

Quote:
Originally Posted by jba.33a View Post
Try BTU - since this is wifi model it shold not really matter - and BTU is British one...
XAR is the region code that you want.
I have a copy if you are in need of it.

Quote:
Originally Posted by larkhillv View Post
I am having this same exact issue...

I had root access, downloaded Rom Manager and clicked to install TWRP and it rebooted my tablet and did the same things you describe.

I am still downloading the stock image (it's pretty huge, over 1GB) and hope that this will work

I seriously JUST got this tablet. I hope it's not a goner, otherwise that's a ton of money down the drain.... I'll post back with any results once I try running the stock image through Odin.

Edit:

OK, so I was out all day while my tablet was in perpetual blank screen-on mode after the Samsung boot animation. I left it unplugged because there was nothing I could do about it until later anyway. So I let the battery die, and I just got home, plugged it in for a few minutes, boot it up like normal (just using the power button, no Odin or stock recovery) and it prompts me to sign into all of my accounts and stuff, as if I had just gotten the device. I had to re-enter all my info, download all of my apps again, and enable developer options, so I am assuming somehow my tablet reformatted itself into factory conditions after the battery died? I even still have root and supersu on my device, so yeah. I have no idea what ROM Manager did to my device but hopefully it was nothing permanent.

If anyone is having this issue, before you mess around with Odin and trying to reflash a stock image, maybe just let the battery run down, wait a while and boot up like normal?

I'll report back here if my tablet starts going crazy for any unknown reasons, but so far, it seems OK. Hopefully it really did just do a factory image restore by itself and my precious tablet is OK!
Quote:
Originally Posted by Vlip3 View Post
Where did you get the stock image? I used Odin to flash a rooted ROM but Odin failed and I now get a message that says the firmware upgrade failed. I can get into download mode and Odin recognizes my tablet but I don't have a file that works. What has me panicked is that it says my Knox counter is 1! I really regret now trying to root this. All I really wanted was to be able to add more apps to multi-window. That was not worth the trouble I'm in now. Please help!

Sent from my SM-N900V using XDA Free mobile app
you guys are going to need a couple of things...
the XAR firmware from Sammobile.
ODIN 3.09
CF-AutoRoot from General Section and the bc3 boot img.
If you need files I have them...
Also I have thread in the general section that you can use to un-brick and fix your tablet.
I have bricked and unbricked my device several times. Just remember don't panic and you will be fine. Let me know what you guys need and we will get you up and running again.
Bizack

Galaxy Note Pro 12.2 SM-P900
Galaxy Note 3 SM-900V Developer Edition~~~
VZW HTC One Max s-off, Rooted & Unlocked... Got ROM's?

Galaxy Note 8 Rooted w/ 'Civ's KK 1.3' 4 the Kids...
Galaxy Note II Beans 2x
Galaxy S III 'Beans' 2x



 
Bizack
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1st thing. When you root your tab knox gets tripped. no way around this. So if this is a deal breaker, step on it and take it back. you will not get root love however.
If you do want Root, knox is tripped so why not? Follow these steps.

1. charge your tablet.
2. Down load these files.
Recovery Boot img nb3
TWRP Custom Recovery
Stock NC5 Firmware
CF-AutoRoot (go to His Post in General Section)

When charged, boot into download mode and flash the full stock package. (PDA in 3.07, AP in 3.09 ODIN) don't mess with the check boxes, when it finisheh verifying the md5 just hit start... Go take a break...

When that is done you will be back to stock, original just like you bought it.
Now boot back in to download mode and this time you are going to flash the NB3 recovery image tar... same place in ODIN as before. ( uncheck reboot in ODIN)
When that completes, disconnect your tablet and boot it back into download mode.
When you are back in Download mode, then you can safely flash the CF-AutoRoot.... (leave checks default and flash it in same slot in ODIN.
Finally, when that reboots, go back into odin and flash the custom recovery and then you will be able to boot into recovery and make a back up, (always good to make a back up) you can restore back to point in time. (that you made the backup.)
after you are all done, you can get Xposed installed and tweak the hell out if your rom. At minimum install Titanium Back up and freeze all of the knox apps.

Galaxy Note Pro 12.2 SM-P900
Galaxy Note 3 SM-900V Developer Edition~~~
VZW HTC One Max s-off, Rooted & Unlocked... Got ROM's?

Galaxy Note 8 Rooted w/ 'Civ's KK 1.3' 4 the Kids...
Galaxy Note II Beans 2x
Galaxy S III 'Beans' 2x



 
jopop
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Location Stock Firmware Recovery Failing at system.img

Quote:
Originally Posted by Bizack View Post
When charged, boot into download mode and flash the full stock package. (PDA in 3.07, AP in 3.09 ODIN) don't mess with the check boxes, when it finisheh verifying the md5 just hit start... Go take a break...
Hi Bizack.

Thank you for coming in and giving detailed information on restoring our devices. It has been maddening to say the least.

I downloaded all of the files that you linked to and followed your instructions.

However, when during the first step for flashing the full stock package, it fails at system.img

Right now it is giving me the "Firmware upgrade encountered an issue" screen, then there is some message in Chinese or Korean at the bottom of that.

I have tried Kies Emergency Firmware Recovery and it just doesn't recognize the device as needing it or being valid I guess.

So do you have any idea why it works up until system.img?

I had previously been able to use Odin to flash the firmware for China, then replaced it with New Zealand and those never failed at system.img.

But I really want it back to US firmware.

Thanks again for any help, suggestions or advice you can give.

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