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My device got bricked, NO LG LOGO or BLACK SCREEN nothing. So i have sent it to LG for RMA, when I contacted LG for repair status they said "This product is damaged and not repairable, sorry. Epoxy cracked."

Does any 1 know what is Epoxy ?

Any suggestion to solve this problem ?
24th June 2014, 03:33 PM |#2  
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^^
24th June 2014, 03:40 PM |#3  
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Quote:
Originally Posted by hd2_iFan

My device got bricked, NO LG LOGO or BLACK SCREEN nothing. So i have sent it to LG for RMA, when I contacted LG for repair status they said "This product is damaged and not repairable, sorry. Epoxy cracked."

Does any 1 know what is Epoxy ?

Any suggestion to solve this problem ?

it's a type of glue
24th June 2014, 03:46 PM |#4  
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Originally Posted by szabyka95

it's a type of glue

How could i get it fixed ?
25th June 2014, 07:10 AM |#5  
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Quote:
Originally Posted by hd2_iFan

How could i get it fixed ?

i don't know
26th June 2014, 11:10 AM |#6  
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Any1 knows how to fix this ?
2nd August 2014, 06:02 PM |#7  
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Quote:
Originally Posted by hd2_iFan

Any1 knows how to fix this ?

If your phone is bricked and that is what LG sent you, then their repair shop is just getting lazy. I shattered my Nexus 5 screen after a drop and sent it in to be replaced. Just got my phone shipped back to me with the screen still shattered and the reason being "Not repairable: Epoxy Crack." Apparently they just use that as a excuse to not do anything. My phone still turns on and is fully functional. As a result we can learn that LG uses the same excuse for both a bricked phone and a functioning phone with a cracked screen.... that Epoxy sure must be an amazing part in order to be the not repairable feature in both of these situations.
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