[Q] "No Service" Error After 30 Minutes of Switching On the Phone

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Hi,

This is my first post in this website. Kindly apologize if I have posted it to the wrong audience. But I could not find a separate forum space for Samsung Galaxy Ace S5830.

My issue is:

I purchased a brand new Samsung Galaxy Ace S5830 on 14-Apr-2011.

I am facing the issue related to the connection to my phone network. After I switch on the phone, I get my mobile network signal for about 30 minutes and after that the "No Service" icon is enabled and there is no signal at all in my phone.

I checked the SIM card on a difference phone and there is abosolutely no issue in getting the network signal.

I tried a different service provider SIM on Samsung Galaxy Ace S5830 and I find there is no issue either.

The problem seems to occur only with my SIM card on this phone. I changed to a new SIM and apparently that also did not solve the issue.

I am also unable to find the "Network Mode" option under the network settings, which I would normally find in other phones.

I tried with the option "Use only 2G network" but that also did not help. I am not using any 3G service at the moment.

I am now stuck in this situation and not able to use my new phone.

I am from Chennai, India and use Vodafine India post paid service.

Hence seeking your kind advice to help me resolve this issue at the earlier.

Thanks and Regards,
Venakatraman R.

Since you just bought the phone few days ago its best to take it back to the place where you brought it from and let them check.
You donot have to worry as you might be covered under warranty.

I would also suggest posting this Q in the question and answer section to gwt more help. This is a SGS II section.
:)

Agreed!

Rather than figuring out whether if its the ROM or doing Resets, it would be best to get it replaced from the dealer.

Hi,

Thanks for the reply.

I will repost this question in the QandA section.

BTW, I replaced the phone and still the same issue. Very weird.

Regards,
Venkat R.

Originally Posted by venkatraman_r

Hi,

Thanks for the reply.

I will repost this question in the QandA section.

BTW, I replaced the phone and still the same issue. Very weird.

Regards,
Venkat R.

I think then its a bad sim card. Just taking a guess since u replaced the phone.

Or there might be some setting for it.

I think you might not be getting good signal or no signal so the phone gets reboot everytime.

Again just taking a guess.

Would suggest to take it to.dealer n show the problem.

Originally Posted by rons_sacramental

I think then its a bad sim card. Just taking a guess since u replaced the phone.

Or there might be some setting for it.

I think you might not be getting good signal or no signal so the phone gets reboot everytime.

Again just taking a guess.

Would suggest to take it to.dealer n show the problem.

Well...I tried the SIM card on other phones and it worked fine. Waiting from Samsung to get some info on this now.