need your opinion on what my problem is.

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ok so i have a tmobile tp2 and been having it since the first week it was released.

for the pass couple of days the call, home, and back buttons wont function like they need to.

also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.

my guess is that maybe something like a cable became loose and is causing it to have these problems, and i just wanted to hear what you guys have to say about it, or what you think the problem is and what you would recommend to fix it because i cant afford to buy a new phone for quite awhile.

Posting in the Accessories forum might not be your best shot at an answer.

Originally Posted by lilchicano

also when i slide my keyboard up the screen goes completely black even when i close my keyboard, the only way to fix it somewhat is to keep pushing the sleep/wake button untill it turns back on.

Sounds like an app running to me. Even File Explorer (when searching the Windows folder) can cause my phone to hang for a long time. I would check in task manager to see if something is running. You can also try and app called "Clean Ram", it works great. The other option is a hard reset, to ruke out software issues. It could be harware, but I doubt it.

Originally Posted by Miami_Son

Posting in the Accessories forum might not be your best shot at an answer.

Very true.

It's likely a loose cable as you presumed. Hopefully you still have time left on your warranty.

I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..

Originally Posted by Teej53214

I hate to be the oen to say it, but it sounds like your ribbon cable is going.... My son had the same thing happen on his Kaiser/Tilt (Grandpa to this Phone)... It started like you said... then got worse over the matter of a few weeks... His screen woudl only work when it was closed... the buttongs on the screen housign stopped working properly... then his memorycard reader (it was in teh screen part on that phone) went nuts... got to the point where that phoen was basically useless... I hope that isn;t your problem, but it sounds like it..

yeah i can pretty much say that it is the cable since i could still slide my keyboard but the screen just looks fuzzy like and when i close it, it takes time to adjust back to normal. so basically now its just an all touch screen phone to me now... sort of sucks since i miss using the keyboard so much.
and yeah the buttons got worst now to a point where none of them worked but somehow the back button started working again so thats the only button that does work now.
and a new problem started occuring in the last few days, the screen would turn on by itself with even a slight bump around where the battery is located, it really sucks for me cause it kills my battery faster and it just starts opening up random apps while its in my pocket.

I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!

Originally Posted by schumifer1

I would like to hear what finally happened. People don't forget we are using WM phones. So no matter what the problem, hard reset before deciding!

wow super late response to this.

but my final verdict is that it was the flex ribbon cable that is the issue.
my TP2 doesnt even show anything no more, its still functional but you just cant see whats goin on with the screen because its like its turned off.
it stopped working on me on dec 25,2010 (what a great present from the phone, huh?) to how i described it.
so now im using my sisters old HTC dream, but even this one is starting to have an issue with the ribbon cable too! i just get bad luck with these phones now i guess.


edit: oh yeah i still have my Rhod210 just sitting on my desk till i get it fixed... oh how i miss my TP2!

Another late response then
Fixed it yet, have you?

this occasionally happens to my phone too, that it, the screen blanks out sometimes. the cause in my case is pocket lint. since it's hayfever season, i carry tissues in my pocket which kind of disintegrate to confetti after a while. while my tp2 is in my pocket, these tissue particles tend to get in behind the ribbon cable and cause some kind of blockage. by just blowing in around the ribbon cable area, it tends to clear out those fluffy bits and the screen is working again. so don't carry tissues in your pocket with your tp2