Let us know what happens after your next contact.
This is what Charles at HTC had to say about the Sensation cable not working for me
"Thank you for contacting us at HTC Technical support Steve. I'm sorry to hear that you're unable to use the MHL mirroring capabilities of the Incredible 2.
Is there some sort of software utility I need to get this to work on the Inc2? Unfortunately there isn't any software available to allow MHL mirroring for your device. However you may try 3rd party solutions from the Android Market Place. Unfortunately we are not able to assist with locating and using 3rd party programs and software.
Are you going to release updated software for the Inc2 to allow MHL mirroring to work? At the present time we do not any information regarding a software update or maintenance to MHL mirroring capabilities on the Incredible 2.
Please keep watch on our website at:
www.htc.com/us for future information that may be posted. We thank you for your patience while we find the solution that works for you. As always, we are here to answer any technical questions or concerns you may have between 6am to 1am EDST, 7 days a week for your convenience, or by phone at 1-866-449-8358."
So at this point I am not sure why it isn't working. HTC still says it has MHL capabalities, but they are not sure how it works bascially (how can they not know, they manufactured the device
). Hopefully they will produce a cable specific to the Inc2 or release some software to enable it.
It tried the Sensation cable with a Sony and a Samsung HD TV in multiple hdmi ports with multiple hdmi cables. I read that people were even having trouble with the Sensation connecting to a TV. So if anyone owns a Sensation or Evo 3d please let me know if there is some setting I am missing.