[Q] Emergency Firmware Recovery

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Hello
I hope i have posted in the right section and someone can explain too me if this is right or wrong.

I just downloaded the 2.0 version of samsung kies software,when i plugged my phone in it said i could do a firmware upgrade for my phone.
So of course i did so,i first done the backup which was an option in the process.Then pressed ok and it started doing its thing.

Well i left it and came back too see a green android guy on the phone and a message on laptop saying the update had failed and i need too recover the fail by going into emergency firmware recovery mode.

I did this(pressed yes) and it started doing its thing again and rebooted the phone,after it had done it said too disconnect and reconnect my usb cable which i did and the phone was back running again.


The question i have is what basically just happened?
I presume it was a fail on the firmware update since thats what it told me but on checking my stats it had done what it said it was going too and thats upgrade from CSC: JP5 to CSC: JP6.
So it said it failed but on the samsung kies software it now says the csc JP6 and i cant update any firther.

Im sorry i should maybe of checked the code better too be honest i didnt check the full version upgrade, i just thought ok firmware upgrade yup ill do that and flicked through the yes options til the upgrade started.


Thanks for any replies.I have a untouched samsung galaxy S by the way,i not done anything too it except installed apps and games.So no roms,no lag fix,no hacks at all.

Its been a coupleof days now since my post so hope its ok too comment in it again so maybe i can get some help.

Im not sure if my first post explained itself enough so if anyone has any questions i will be happy too answer them.I dont know if my phone will be affected long term but the fail or not.

Csc..what is this why had the software felt it needed too be changed from 5 to 6 ?
the fact it said it failed yet on checking i cannot update again and it has in fact changed from 5 to 6 as it said it would.All my added shortcuts on home screens went but the files stayed.

csc....has anyone also got the changed firmware like i have and gone through the failure too get it.
Im trying too add my own questions in the hope someone has some answers since i see many questions get answered in this section within no time,but mine seems too of stumped some.


thanks for replies guys it will settle my mind and i will of course try too find my own answers and if all else fails i will contact samsung and ask them what went wrong.

Hi,

I installed Kies today and connected my girlfriends cellphone, a Samsung Champ Duos (don't know if it's a phone only for the Philippino market)... Same here, started up first time and Kies prompted me to update the phone's firmware. I followed the steps, something went wrong and I was told to perform an emergency recovery.

I tried, but after 63% an error message appear telling me that something went wrong and "if the problem persists please contact support centre".

I've tried the recovery process maybe 20 times now and same every time. I have already sent an email to the support, but hoping someone here knows how to fix this in the meantime.

Thanks in advance!

Not sure Kies can be unreliable...

Have you tried another computer?

Try the recovery again but hold the usb cable in place, it may have a loose connection

Either way support should answer you shortly and they will sort it out, as it should be under warranty and kies messed it up. They will probably tell you to find your nearest service centre...

@Caz2k11 if you ever read this again and still haven't got your answer, it shouldn't have affected you that there was a problem installing in the first place.

CSC - there is a sticky on the the general section that describes most of this stuff but in brief i think its either country specific code or country service code, something like that. Really its only important if you have problems downloading things from the market, or reception/data related issues. Usually carrier related... Its worth checking you have the correct one when you update as it saves you from changing it later which results in a factory reset.

Ahh damn it...

Got a reply from their support this morning. They apologized and told me I have to send the phone to my nearest service centre. Great for me living in the province and I'll bet the closest service centre is located in Manila....

Does anyone know if the *original rom* is available somewhere on the internet?

Most of us do not use kies to update

You can fiind the latest original ROMs at samfirmware.com

jc

Originally Posted by 3d_jc

Most of us do not use kies to update

You can fiind the latest ROM ar samfirmware.com

jc

Hehe no ****

I'm running Andriod on my HTC Leo as well, but this is my girlsfriends phone, still warranty so I'll be a bit careful at the moment.

Have registered on the site mentioned above, not sure which file I'm going to use or anything, since I cannot start the phone to see the current firmware etc. The model no. is GT-E2652W and "SSN" is "E2652WGSMH", does that mean it's a E-series phone?

It means a few things ...

First of all, you are totaly at the wrong place since this forum section is for Samsung Galaxy S, and you Champ Duo , well, isn't a Galaxy S !

Second thing is that this forum, as well as samfirmware, deal mostly with Android phones, which your isn't, I believe. It does somehow look like, but isn't.

Sorry I can't help more

jc

Originally Posted by 3d_jc

It means a few things ...

First of all, you are totaly at the wrong place since this forum section is for Samsung Galaxy S, and you Champ Duo , well, isn't a Galaxy S !

Second thing is that this forum, as well as samfirmware, deal mostly with Android phones, which your isn't, I believe. It does somehow look like, but isn't.

Sorry I can't help more

jc

Yes, I'm awared of that. Found this thread when I Google-searched "samsung emergency recovery".

Sure, no arm done, it's just that non android phone have a different way to recover. I did a couple of googling too, but must admit I did not find a great deal of information either,

Sorry and best of luck for bringing your device back to happiness.

jc