[q] please help!!!

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mfaisal98

Senior Member
Nov 3, 2009
136
15
Hi all,

I had a password lock (that appears when the phone is started and you can't go past this lock without out password) activated on my htc viva, that I forgot. Now I want to hard reset my viva. Since I am unable to go any further, I can't use "clear storage" option. And the procedure to Hard Reset is NOT working, although I am doing the Hard Reset procedure correctly. Any help to would be more than appreciated!!! Thanks
 

lhnzh12

Member
Apr 22, 2009
39
4
Milan
Try to reset your phone use stylus then push red button remove battery cover then hold answer and end call then you will see how to hard reset the phone. Hope that will work.
 

mfaisal98

Senior Member
Nov 3, 2009
136
15
Thanks for your advice, but I have already tried to Hard Reset the device a number of times but it seems it simply ignores it. Anyway to bypass the password screen?