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your device does not support software upgrading via kies?

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howdy6655dude
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Unhappy your device does not support software upgrading via kies?

Hi - Other than using Odin, any idea how to fix my Kies issue "your device does not support software upgrading via kies"?

I've read a few tips regarding the resetting of CSC, but I don't really understand in great detail what or why. My Galaxy Ace is:

on Vodacom (South Africa). Supplied by Vodacom. I have made no firmware changes (or anything).

PDA S5830XWKPU
PHONE S5830XWKP7
CSC S5830XFVKP1

It's on 2.3.3. I'm hoping to upgrade to 2.3.4 via Kies.

I have downloaded the very latest Kies from samsung's site, and done a fresh install (on Win 7 Ultimate 32-bit). I get the message:

"your device does not support software upgrading via kies".

I received this phone from the network provider (Vodacom) and have not changed anything.

Please advise?

Thanks
Fin
 
madman
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does that mean you have locked phone ??

if yes then you might need to wait for your provider to approve update and send it to you
 
howdy6655dude
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it is not locked
 
gajera_vishal
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I m also faceing same problem when conect to kies
I have latest version of kies
Plz sm1 help us
 
Wojtys
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Operator of my phone do not let me upgrade Ace to 2.3. My friend have no-brand Ace and he get official update to 2.3. So i have used Odin and after 2 mins i got official 2.3.4 After that i couldn't use Kies but i don't care. I don't like this software... I manage my Ace via Google. Much easier and faster
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