Originally Posted by beestee

That is a shame, I have had ADH through squaretrade on a previous phone and despite not having any claims was very satisfied with the terms of the plan that I got from them.

Safeware seems to have been around for a long time, and most of the complaints I have found are against their extended service plans rather than their ADH/Theft plans, and they seem really flexible in which devices they will cover. I had to do a tablet plan because their only unlocked smartphone coverage was for iPhone, while all the other smartphones listed were carrier specific.

Do you think if you had bought it new from a dealer outside the U.S. they would have covered it?

Originally Posted by yeahmon

SquareTrade will not cover it with ADH. The $89 warranty is only for parts and labor on the fault of the phone. If you break it, you are responsible for the damage costs. Also there is a $100 deductible on any claim.

I have used SquareTrade for the past few years, and unless you buy a device from a phone store, they will not warranty ADH on them.

Their warranties are 2ND to none if you can get the ADH on the device. They fixed an iPad, and iPhone, and paid me back for my Galaxy S II that got burned in a campfire. But since I bought the Note on eBay (New even) they will not provide me with ADH on it.

I got ADH on my Note through Squaretrade. I called them up and talked to 2 employees to verify the plan.

Item:

Samsung Cell Phone

Condition:

New

Purchased At:

Negri Electronics

Item description:

Android Phone

Date purchased:

10/27/2011

Receipt Recvd Date:

pending

Type of coverage:

2 years with ADH

Coverage starts:

11/10/2011

Coverage ends:

11/10/2013

Care Plan Price:

$99.20

Purchase Date:

11/9/2011

Purchased for:

$107.38

Originally Posted by MrNetwork

Do you think if you had bought it new from a dealer outside the U.S. they would have covered it?

I bought my note new from amazon, but the note itself is from Germany.

All they (safeware) asked for proof of ownership at the time of application was the serial number, and I had to pick a second proof of ownership that would be provided in the event of damage or theft, and I chose 'receipt' since one was sent in the shipment with my device.

They never asked where it was purchased from though, so it doesn't really seem that important to them I guess. All they seem to care about is the cost to replace and availability, not whether the device or seller is native to the US. If a replacement can be attained at the coverage amount specified then it should go through.

This is most likely so that they can easily cover ebay purchases.

i have 2 years ADH thru squaretrade. paid $89 + $99 deductible.

bought the phone from amazon (a reseller)

talked to several different ST reps and they all confirm my phone is covered for $600

I already mentioned that I got 3 years of ADH + theft protection up to $700 through safeware for just under $160, but I did not mention that this is with $0 deductible.

Squaretrade says it must have a 90 Day US warranty for their warranty to be effective??? Thats why I went through Safeware.

I've used squaretrade for the past ~10 years, not too many troubles. I do have a bit of concern on their discrimination when it come to smart phones.

The iPhone is a cheaper warranty and you can also add an additional year. You can't do this with any other smartphone (HTC in particular).

I know it's due to the masses of isheep (ie - economies of scale) but for their purpose it seems like it shouldn't matter.

My two cents.

Originally Posted by bigmike83

I've used squaretrade for the past ~10 years, not too many troubles. I do have a bit of concern on their discrimination when it come to smart phones.

The iPhone is a cheaper warranty and you can also add an additional year. You can't do this with any other smartphone (HTC in particular).

I know it's due to the masses of isheep (ie - economies of scale) but for their purpose it seems like it shouldn't matter.

My two cents.

Why wouldnt it matter? Iphone parts are ubiquitous and everyone knows how to fix them. An esoteric n7000 which almost no one has in the usa (a year of owning this phone, still never seen someone else with one) means a tech will need more time repairing it and parts will be hard to find.

Sent from my GT-N7000 using Tapatalk 2