[Q]ActiveSync 4.5 Synchronization cannot be completed successfully

[cones]

hey i had this problem, turns out my firewall was blocking it, try turning off your firewall.....

[Saisan]

Originally Posted by Saisan leondaphillips; It is something Strange!!! well I will try out this solution hope it will work. I will let you know in same post. Cheer's Sandi

Hi leondaphillips

I had tried to connect my device with new*** USB Cable.
but same thing happened it was showing same error message.
Also can;t create relationship.

help is required urently

Sandi

[Saisan]

Originally Posted by cones hey i had this problem, turns out my firewall was blocking it, try turning off your firewall.....

hi cones

I had checked with Windows Firewall it shows me status OFF.
Is there were anything else I need to check?

what you exactly did when you have this problem? how it resolved can you explain on this?

Waiting for your post.

Sandi

[kokotas]

Hey Sandi!
Have you tried unchecking the option under Settings\(System or Connection)\Usb to PC ?
Also, have you looked the pins of the miniUSB port? Are they in good shape?
Regards!

[Saisan]

Originally Posted by kokotas Hey Sandi! Have you tried unchecking the option under Settings\(System or Connection)\Usb to PC ? Also, have you looked the pins of the miniUSB port? Are they in good shape? Regards!

Hi kokotas

Thanks for your reply.
well I had checked below things.
under Settings\(System or Connection)\Usb to PC = checked status.
I had took new *** USB Cable*** and tried to reconect but it won;t work out.
now I am worried I am unable to syn my device to my PC.

Uregent help required.
Sandi

[kokotas]

1. Try:
Under Settings\(System or Connection)\Usb to PC = UNCHECKED status.
2. So you've tried a new cable and nothing changed! But I told you about the miniUSB port in your phone! Do you see any broken, twisted pins in there? I'm telling you this because I had my phone's pins broken and I have no connectivity via usb anymore!
Regards!

[leondaphillips]

Hi Saisan

I would counsel that you should try another PC first.

Next step:
Unplug your device...

Uninstall Activesync, remove the registry keys for the program and reboot. Download the latest release of ActiveSync and install that.

I would also suggest you could do worse than enable "SHOW_HIDDEN_DEVICES" in device manager and remove all greyed out items under USB in device manager (WITH YOUR DEVICE NOT ATTACHED) then reboot and reconnect your device.

Failing that you probably have either a connectivity issue (physical cables or connectors) or you have a logical connection issue (I think there is a possiblity that you have inadvertantly disabled a network connection).

When you connect a WM6 device it creates a new network connection which generally appears in the system tray. If you disable this (right click disable) active sync will stop working.

If you go into your network connections folder and re-enable any items that are disabled it should work. PROVIDED YOU HAVE TURNED OFF WINDOWS FIREWALL FIRST...

It does sound like a physical cable or connection problem though.

Hope that helps
Yours
Leon

[Saisan]

Originally Posted by kokotas 1. Try: Under Settings\(System or Connection)\Usb to PC = UNCHECKED status. 2. So you've tried a new cable and nothing changed! But I told you about the miniUSB port in your phone! Do you see any broken, twisted pins in there? I'm telling you this because I had my phone's pins broken and I have no connectivity via usb anymore! Regards!

hi kokotas

I had goen throught the steps:
Under Settings\(System or Connection)\Usb to PC = unchecked.
and checked the pins are not broken and twisted but unfortunatly it is giveing me same error.

I think I will rediscribe my issue. I am able connect my device but unable to syncronize it .

Problem: I have HTC Touch (Black one) P3450 from last few days while I
connect my device to PC i am getting below error message.

error: "Synchronization cannot be completed successfully. Reconnect
your device and try again. If the problem persists, see the Microsoft
ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop
computer."

I hope now it was clear.

Cheer's
Sandi

[Saisan]

Originally Posted by leondaphillips Hi Saisan I would counsel that you should try another PC first. Next step: Unplug your device... Uninstall Activesync, remove the registry keys for the program and reboot. Download the latest release of ActiveSync and install that. I would also suggest you could do worse than enable "SHOW_HIDDEN_DEVICES" in device manager and remove all greyed out items under USB in device manager (WITH YOUR DEVICE NOT ATTACHED) then reboot and reconnect your device. Failing that you probably have either a connectivity issue (physical cables or connectors) or you have a logical connection issue (I think there is a possiblity that you have inadvertantly disabled a network connection). When you connect a WM6 device it creates a new network connection which generally appears in the system tray. If you disable this (right click disable) active sync will stop working. If you go into your network connections folder and re-enable any items that are disabled it should work. PROVIDED YOU HAVE TURNED OFF WINDOWS FIREWALL FIRST... It does sound like a physical cable or connection problem though. Hope that helps Yours Leon

Hi leon

Thanks for your advice. but I had tried this think already.
I had reinstalled Activesync 4.5 on new machine and tried to get sync.

I think there were some logical connection issue on which I am unable to create the relationship with my device from PC.

I had also tried to delete all the pervious relationship's and reconnected the same.

On some other forum it was suggested to delete the files from Windows/Temp directory from Device. but in HTC Touch when I connect the device it will automatically start activesync and it was connected but not sync.
shows message:

error: "Synchronization cannot be completed successfully. Reconnect
your device and try again. If the problem persists, see the Microsoft
ActiveSync Troubleshooter in Microsoft ActiveSync Help on your desktop
computer."

please help in this regards.

Cheer's
Sandi

[sunny_ar]

Hi Sandi,

Have you found a solution yet?

I've been facing the same problem for sometime now. Additionally, all files on my touch have become read-only. I can't copy, move or delete any files on the phone.