:eek: help - WM6.1 upgrade now USB Sync not working :(

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ok this is a strange SNAFU...
I loaded RUU_Excalibur_WM61_Kavana_080408_WWE.exe and all looks good and phone is taking/making calls.

But now my Sync (Sync Center) is not seeing my dash and yes I did re-enable the "Allow USB Connections" I rebooted my PC and Device and tried two USB cables, the phone is charging but the phone does not seem to be syncing, use the phone's PC/USB connection is checked in the phone settings.

help please

Originally Posted by aethicus

ok this is a strange SNAFU...
I loaded RUU_Excalibur_WM61_Kavana_080408_WWE.exe and all looks good and phone is taking/making calls.

But now my Sync (Sync Center) is not seeing my dash and yes I did re-enable the "Allow USB Connections" I rebooted my PC and Device and tried two USB cables, the phone is charging but the phone does not seem to be syncing, use the phone's PC/USB connection is checked in the phone settings.

help please

Welcome to the club. Alot of people are complaining about this, yet the people who actually have a fix, have yet to post it. This thread will be locked cause its been "asked before". So before that happens, what i did was create a mail2web account and sync all my contacts thru their free exchange service. Works like a charm and it does it all for you on the fly as soon as you finish entering a contact on your phone.

I boot Windows maybe once every few months--and then only for a few minutes, plus I've never had sync trouble with WM6.1 under the Vista Home Premium I do have. I searched a little. Seems people with the same symptoms actually have different problems, so the fixes are different. Just saying "I upgraded and can't sync" isn't enough information to really go on.

Yes, this has been asked before (about five or six threads alone in the past couple months.) And yes, it has been fixed for many people. Just because a fix works for someone else doesn't mean it addresses your own personal problem, though.

Some possible fixes mentioned over the last two months or so:

http://forum.xda-developers.com/show...2&postcount=14

http://forum.xda-developers.com/show...60&postcount=7

http://forum.xda-developers.com/show...29&postcount=8

http://forum.xda-developers.com/show...light=usb+sync

This might be stating the obvious but just in case, you almost always have to remove your old pairing before it detects the new version. I try various rom versions often and mine has never paired if there is an existing pairing. You must delete the old pairing and let it detect and set it up all over again.

Once I did get two devices to show up but sync center didn't respond after that.

Also it should be stated that many times when deleting a pairing it doesn't actually go away and I must reboot in order for it to actually remove. If this happens and I don't reboot it stops doing its job but still responds to mouse clicks. I have tried restarting the services to no avail and seems only a reboot fixes.

My experience has been with my phone with about 6 different ROM versions and with my team's devices as I upgraded each one (~5 devices) and I found each one required me to remove the old pairing first and re-setup a new one each time.

Hope this helps,
Chris

Update active sync

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Update to the newest active sync. If you have Vista, you have to go to windows mobile sharing center and sync it that way. It will set up your dash, until you go to the sync center, nothing will happen. Trust me, nothing.

Originally Posted by aethicus

ok this is a strange SNAFU...
I loaded RUU_Excalibur_WM61_Kavana_080408_WWE.exe and all looks good and phone is taking/making calls.

But now my Sync (Sync Center) is not seeing my dash and yes I did re-enable the "Allow USB Connections" I rebooted my PC and Device and tried two USB cables, the phone is charging but the phone does not seem to be syncing, use the phone's PC/USB connection is checked in the phone settings.

help please