Hard reset required?

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In one of my more thoughtless moments I have installed the emoze client on my S620. Now the phone locks up after every restart. Is there any way I can stop that software from starting or do I have to do a hard reset!

hopeful
Adrian

I guess you never found an answer here? I have the exact same problem. Old versions of emoze worked fine... new one, killed my dash.

I haven't tried it, but from other posts I've gathered that you can remove the SIM card, start the phone, do NOT clear the error at boot, connect USB to a PC and launch ActiveSync, then remove the offending program from \Windows\StartUp. This avoid the hard reset.

Perry
www.kidpub.com

Originally Posted by bowenar57

In one of my more thoughtless moments I have installed the emoze client on my S620. Now the phone locks up after every restart. Is there any way I can stop that software from starting or do I have to do a hard reset!

hopeful
Adrian

I'm not really familiar with this app, but just out of curiosity, did you install this on your micro-SD card? if you did, then remove the sd card and then reboot. This will make the startup link "fizzle out" since it's pointing to media located on a piece of hardware that is not installed. This should allow you to then re-insert the micro-SD card (after a couple of minutes) and then go through the settings-->>remove programs ...portion

Thanks for the feedback.
I cant remember where I installed the offending software.
I have done a hard reset since the original post and all is working fine, but I will snaffle those ideas away for future reference - should it ever happen again.
I love this forum!