Is "dell xcd 35" the exact same thing as "ZTE Blade" ?
Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/rqbZEw
We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.
@nitin kumar -
I invite you to contact our support team and give them the details of this issue. You can open a ticket here: http://bit.ly/ukGVJ0
Thanks in advance
Well, we feel like it's our duty to find out users out there across the Web and provide direct support
About the battery drain issue - please make sure that Viber is the cause for the problem by isolating Viber (having no other apps running) on a device with stock ROM (custom ROMs may cause this problem).
We conduct strict testings in our labs with several devices and other than when making a call (when it is natural for the battery to be used), we did not come across any significant battery drain when Viber was simply running in the background. Furthermore, over the course of over 15 hours, on average the battery use was only 2%.
You can find additional information on tests performed by Viber users themselves, which show similar results, at:
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