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Can't connect to pc-USB not recognized, unknown device

27th March 2012, 08:56 PM |#11  
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if you are using windows i have found that sometimes the usb ports u used for the phone get stuck to the driver that was there in the first place. So what I do to fix this is go into device manager from the control panel and then uninstall the drivers for the specific port that I am trying to use. While keeping my phone unplugged from the computer I then reinstall the samsung drivers, restart my computer and then try to plug my phone in. 90% of the time that has been what works for me.
 
 
29th March 2012, 05:12 PM |#12  
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Ok, I figured out the problem. It has nothing to do with the drivers or clearing ram memory. My problem is the actual micro usb connection. If is a little loose from side to side and when I push it to one side, it connects no problem.
30th March 2012, 01:56 PM |#13  
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That is the exact same thing that happened to my wife's phone... luckily it was still under warranty...

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30th March 2012, 08:19 PM |#14  
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My phone is out of warranty. At least now I know the problem. It was extremely frustrating trying to figure it out.
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