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Update seems to have screwed prime

OP Gabroo

1st April 2012, 03:30 AM   |  #1  
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Hey
So I received a message that the firmware update was ready to download and install, so i let that happen, the android figure popped up with its its blue symbol indicating that the update was installing. When the progress bar finished, my prime turned off, and isn't turning back on!
Before updating, i had more than 50% battery without dock. So I don't think that my battery failed during the update!
I charged it for about 7 hours, but it's full not turning on..
I've tried volume down power button, i just get vibration after 10 secs.. Then nothing.. even poked the reset hole. Nothing happens!
Is my device bricked?! When it charges, the light comes on
I have very important files on my device, is it possible to extract from internal storage?
1st April 2012, 03:45 AM   |  #2  
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NO," Update seems to have screwed prime" is not correct. You screwed up the update.....Thousands have probably used the update successfully.

Was the boot unlocker installed? If so, you can't use the OTA update.
Last edited by robertg9; 1st April 2012 at 03:48 AM.
1st April 2012, 04:44 AM   |  #3  
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If it was the ota, probably should call Asus...

Sent from my Transformer Prime TF201 using XDA Premium HD app
1st April 2012, 05:36 AM   |  #4  
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Swayedb note
No bootloader thing a magicha, no root, just a normal tablet
My main concern is the files on it. Are they recoverable?
Or any known troubleshoot to overcome this dilemma?
1st April 2012, 06:33 AM   |  #5  
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Quote:
Originally Posted by Gabroo

No bootloader thing a magicha, no root, just a normal tablet
My main concern is the files on it. Are they recoverable?
Or any known troubleshoot to overcome this dilemma?

For crying out loud....there are a number of different threads about "bricked" primes.

Why don't you just browse the threads....or do a search
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1st April 2012, 11:11 AM   |  #6  
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Quote:
Originally Posted by robertg9

For crying out loud....there are a number of different threads about "bricked" primes.

Why don't you just browse the threads....or do a search

Dude..
CLEARLY I AM NOT SURE IF IT IS BRICKED HENCE WHY I ASKED!!!!!!!!!!!!!!!!!!!!!!
Quote:

Is my device bricked?! When it charges, the light comes on
I have very important files on my device, is it possible to extract from internal storage?

If you think that what my description so far (not turning on, full charged, getting feedback when charging, holding power button for 10secs, connecting to pc but failing to install drivers..), is definitely bricked, without further ado, as per your protocol, i shall move on to another post about recovering the tablet.

However, in the mean time, does anyone firstly know if my files are able to be recovered?
that is all i really care about... !
1st April 2012, 12:53 PM   |  #7  
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I would just like to say congratulations on randomly poking something into the microphone, you should really check before doing things blindly.

Second, the OTA does seem to have bricked your prime, due to no fault of your own, the device will not allow you to initiate an update if the battery level is below the minimum required levels. I would call Asus and initiate an RMA.
1st April 2012, 01:14 PM   |  #8  
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it wasn't the microphone - it was the reset button.

i suspect sending it back to asus means, i lose all my files?!
1st April 2012, 02:54 PM   |  #9  
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Quote:
Originally Posted by Gabroo

it wasn't the microphone - it was the reset button.

i suspect sending it back to asus means, i lose all my files?!

Sending it back will mean that yes
1st April 2012, 03:05 PM   |  #10  
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Quote:
Originally Posted by Gabroo

it wasn't the microphone - it was the reset button.

i suspect sending it back to asus means, i lose all my files?!

It is possible that if you are able to drain the battery to absolute zero (I realise that this will take a long time of simply trying to switch it on over and over again) you may then be able to initiate a charge and it will magically come back to life.

I know that this seems ridiculous, but this exact procedure is known to have helped many users in your very same situation with earlier updates.

Perhaps sticking some tape over the power button to keep it constantly pressed down will aid you in getting the battery to zero.

This would be my first suggestion. If this still does not help. RMA is the only option. I would suggest that when you call ASUS about an RMA that you state categorically that the files are of extreme importance. They probably won't be able to help on that side, but it is worth asking about.

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