FORUMS
Post Reply Subscribe to Thread Email Thread

OtterBox Commuter Case Warranty?

23rd March 2012, 02:32 PM |#1  
OP Senior Member
Thanks Meter: 27
 
More
Ive had my Otterbox Commuter case for about 1 year and a couple of months; ever since I got my G2. Well today I was removing the case to clean my G2 and the top part of the case near the power button just broke off.

So is the case still in warranty? Ive been hearing mixed views that Otterbox has a lifetime warranty and others saying its only 1 year now. So whats the deal?
 
 
24th March 2012, 03:53 AM |#2  
Senior Member
Thanks Meter: 236
 
More
Shoot them an email and ask, their customer service is pretty good. All I had to do was say it broke, send them a picture of the case, and my return address. Got the replacement in about a week.
24th March 2012, 11:31 AM |#3  
bombadier's Avatar
Senior Member
Flag The Borders
Thanks Meter: 2,351
 
Donate to Me
More
Good customer service, only problem is that they no longer make the case so getting a replacement may be a problem
8th April 2012, 04:43 PM |#4  
OP Senior Member
Thanks Meter: 27
 
More
Quote:
Originally Posted by bombadier

Good customer service, only problem is that they no longer make the case so getting a replacement may be a problem

You were right. They were willing to replace the case under warranty but they didn't have any in stock since it was discontinued. So Im out of luck.
10th April 2012, 07:25 PM |#5  
bombadier's Avatar
Senior Member
Flag The Borders
Thanks Meter: 2,351
 
Donate to Me
More
Well at very least they will give you a voucher up to the value of the commuter,either hold onto it until you get a new phone or score some points by getting a quality case for that special person in your life
Post Reply Subscribe to Thread
Previous Thread Next Thread
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes