At&t uverse app doesn't work

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This was a very handy app on my Captivate but I can't get it to work on the vivid. Tells me my wifi can't connect to atts server. Doesn't work on my wife's vivid either. Can't tell you if it worked on gingerbread or not, didn't use it while I had gb.
Sent from my HTC PH39100 using XDA

Sorry I can't help but what does it do?

Sent from my HTC PH39100 using XDA

The live Tv?

Sent from my HTC PH39100 using xda premium

No not the live tv app the one that controls the dvr

Sent from my HTC_Flyer_P512_NA using XDA

Your on a completely stock rom? Like no mods?

Unrooted and completely stock

Sent from my HTC PH39100 using XDA

Originally Posted by Cor-master

Unrooted and completely stock

Sent from my HTC PH39100 using XDA

Try uninstalling any updates for it if there are any and if not try checking for updates. OR try clearing the apps data and/or cache. This is on your home wifi that your trying to connect with as well correct?

Well to clarify I get the same error message on mobile data too. I've also uninstalled it and reinstalled and same issue

Sent from my HTC PH39100 using XDA

Seems to be working on my phone. I can browse my dvr and do everything fine. Stock ICS non-rooted. Tried over mobile data as I wasn't near wifi. Not sure what could be the issue with yours. Maybe the U-verse router or the DVR? I've had issues before where resetting either seemed to clear it up.

If the phone cant connect to at&t's server it seems like its a problem with the phone. Im sure you've tried to do a battery pull.