Dear Renganathan k,
Thank you for contacting HTC.
We are dedicated in providing you the best quality service and answering your questions and concerns.
As per your email, we understand that you are looking for software upgrade to the latest version 4.0, Ice Cream Sandwich for your HTC Sensation XE device and also like to know the current Android version on your device.
In regards to your concern, we regret to inform you that currently ICS upgrade is not available over the air. However our technical department is working on the latest updates for HTC Sensation XE device, and as soon as the updates are rolled out on FOTA, you will be given a notification on your device, as of now we cannot commit any date for the software release.
Currently HTC Sensation XE is running on Android OS, version 2.3.5 (Gingerbread) with sense 3.5. The upcoming Android OS version is 4.0 (Ice Cream Sandwich) with sense version 4.0.
Phone software updates.
Phone software updates From time to time, software updates for your phone may be available. Your phone can check and then notify you if there is a new update. You can then download and install the software update using your phone’s Wi-Fi or data connection. You can also manually check if there's an available software update for your phone.
You can check the version of Software on your handset by following the below steps:
1. Tap the Menu > Settings > Then scroll down to ‘About Phone’ and tap on it > Then tap on ‘Software Information’.
This will give you a detailed info about the current software on your HTC Device.
Depending on the type of update, the update may erase all your personal data and customized settings, and also remove any applications you have installed. Make sure that you have backed up the information and files you want to keep. The battery should be charged to a minimum at 35% or above. You should have a free space of 512 MB (recommended) on the memory card in your device.
Note: Checking and downloading phone software updates may incur additional data transfer fees from your mobile operator.
Checking for phone system software updates manually.
1. From the Home screen, press MENU, and then tap Settings.
2. Tap About phone > System software updates.
3. Tap Check now.
If you have any further questions or comments, please feel free to email us or call us at our contact center 1800-266-3566, Monday to Sunday – 9:00 am to 8:00 pm.
Thank you for your continued patronage.
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