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The 'Returns and Replacements' thread.

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devvfata1ity
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Quote:
Originally Posted by DaveDesire View Post
Really didn't want to return my phone as it was just about perfect apart from slight creaking/clicking from the top left of the screen, but it seems to have got noticeably worse over the week I've had it, so I didn't have much choice.

Waiting for my pre-paid envelope



Really? You're returning it for that..?
its really irritating while texting at night in the dark....even on the lowest brightness the backlight shines thru the gap


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eddyedwards007
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Quote:
Originally Posted by JimmyEatFood View Post
I'm only an apprentice so I can't afford to pay 6+ for Special Delivery

Dial A Phone were meant to send a prepaid Special Delivery envelope. They didn't. Spoke to them earlier and they were very apologetic for not sending the correct envelope.

****ting mesen that my phones lost now though
6 or 500, I know what I'd choose mate,not trying to rub it or anything and I sincerely hope they receive it,keep us posted

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Kickasskev
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Can't believe people are having all these problems, mine is perfect apart from the little bit of lagg in some games

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MarylandCookie
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Quote:
Originally Posted by Audioboxer View Post
Has anyone had a replacement recently? What serial number are you getting?

My faulty device going in is HT23, I know HT24 devices are out in the wild, wonder if HT25 is about yet? (guessing that's what's next for batch numbering).

The serial number is on the sleeve which goes around the paper box.
Good point, it would be interesting to know what batches the faulty ones are comming from and what batches are good. People should start adding this detail in their posts. Really useful to know.
Device: HTC One
Rom: StOcK
Kernel: -=StOcK 3.4.10=-
Radio: -=4A.14.3250.13_10.33.1150.01L=-

Device: GOOGLE Nexus 7
Rom: Stock
Kernel: -=Stock=-[n/a]
Radio: N/A

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nikzDHD
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1 White HT23 screen strobing sent back. Awaiting replacement still from DAP will feedback model when received.

1 Grey HT23 since yesterday no strobing effect as of yet, usually came apparent a few days of usage. Will monitor that one. Cousins phone.

1 White HT23 sent back for refund no issues on that one in my testing but only tested for 1 day as this was my 2nd pre order model. Don't need 2
Phone: Samsung Galaxy S4 I9505
Rom: DjeMBeY XXUFNC9 4.4.2 | Der Kernel: KT Kernel | Theme: Domination V2.0

Tablet: Nexus 7 2013 32GB
Rom: OmniRom 4.4.2 | Der Kernel: Stock Omni

Previous: HTC DesireHD > Samsung Galaxy SII > T-Mobile Rapport > Samsung Galaxy S (Backup) > Samsung Galaxy SIII (Brief ownership) > Samsung Galaxy Note II > HTC One X > Nexus 4
 
Kickasskev
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(Last edited by Kickasskev; 17th April 2012 at 07:16 PM.)
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Mine is HT23 grey, and its perfect, excellent battery aswell





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MarylandCookie
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Quote:
Originally Posted by Kickasskev View Post
Mine is HT23 grey, and its perfect, excellent battery aswell



Sent from my HTC One X using xda premium
Well that throws my theory out the window lol
Device: HTC One
Rom: StOcK
Kernel: -=StOcK 3.4.10=-
Radio: -=4A.14.3250.13_10.33.1150.01L=-

Device: GOOGLE Nexus 7
Rom: Stock
Kernel: -=Stock=-[n/a]
Radio: N/A

TOUCH Recovery By CWM


 
nikzDHD
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I do think it's a HW issue, just my theory. Loose connection? After seeing the tear down pics. Or faulty part?
Phone: Samsung Galaxy S4 I9505
Rom: DjeMBeY XXUFNC9 4.4.2 | Der Kernel: KT Kernel | Theme: Domination V2.0

Tablet: Nexus 7 2013 32GB
Rom: OmniRom 4.4.2 | Der Kernel: Stock Omni

Previous: HTC DesireHD > Samsung Galaxy SII > T-Mobile Rapport > Samsung Galaxy S (Backup) > Samsung Galaxy SIII (Brief ownership) > Samsung Galaxy Note II > HTC One X > Nexus 4
 
Goku80
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grey version ht23 and have to say this one is the best out of the lot. No problems what so ever. Actually enjoying my phone now. If you have problems no matter how small the issue is send the phone bk

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MarylandCookie
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Returned my HT23 due to corrupt screen under touch pressure on both sides.
Received my replacement this afternoon and just took it off charge, this is a HT24 and also as the corrupt screen under touch pressure but only on the left side.
Time to send this back too. Oh well. I'll keep trying until i get one im happy with,
Device: HTC One
Rom: StOcK
Kernel: -=StOcK 3.4.10=-
Radio: -=4A.14.3250.13_10.33.1150.01L=-

Device: GOOGLE Nexus 7
Rom: Stock
Kernel: -=Stock=-[n/a]
Radio: N/A

TOUCH Recovery By CWM



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