[Q] phone stuck after update :/ need help

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after i got the OTA update, the phone finished downloading and started the installation process, the phone rebooted into that screen with the 3 green arrows (2 circling and 1 down). i left the phone on that screen for more than an hour or some and that's it it's stuck on that screen.
i tried the pull out the battery and put it in again and when i boot the phone it goes back to that screen.
plus i'm not able to boot into hboot nor doing anything and when i plug the usb to a pc it wont detect it.
i have tried everything i know so far :s and still no luck .... i would be glad if anyone can help me.

not a single reply !!??
i should throw the phone from my window then

Is it HTC dev unlocked? You can't do an ota if its not completely stock.

Originally Posted by e-zee

after i got the OTA update, the phone finished downloading and started the installation process, the phone rebooted into that screen with the 3 green arrows (2 circling and 1 down). i left the phone on that screen for more than an hour or some and that's it it's stuck on that screen.
i tried the pull out the battery and put it in again and when i boot the phone it goes back to that screen.
plus i'm not able to boot into hboot nor doing anything and when i plug the usb to a pc it wont detect it.
i have tried everything i know so far :s and still no luck .... i would be glad if anyone can help me.

Originally Posted by e-zee

not a single reply !!??
i should throw the phone from my window then

You did not give enough information to even try to help you. As markj338 suggested, if you have modified your phone by unlocking the bootloader, flashing a custom recovery or rooted the phone, it will not apply the OTA successfully.

So what was the state of your phone before you attempted to run the OTA?

Originally Posted by tpbklake

You did not give enough information to even try to help you. As markj338 suggested, if you have modified your phone by unlocking the bootloader, flashing a custom recovery or rooted the phone, it will not apply the OTA successfully.

So what was the state of your phone before you attempted to run the OTA?

it's perfectly stock. i have locked the bootloader and installed a stock RUU before checking any updates, and i told you how my story ended

Originally Posted by e-zee

it's perfectly stock. i have locked the bootloader and installed a stock RUU before checking any updates, and i told you how my story ended

So we are clear, your phone was completely stock? Or was your bootloader unlocked and you locked it before checking for updates?

Originally Posted by acme anvil

So we are clear, your phone was completely stock? Or was your bootloader unlocked and you locked it before checking for updates?

the bootloader was unlocked, i relocked it then installed an original RUU after that everything was working normal, i checked for updates so i got the OTA update, then installed it and then my phone stuck on that screen.

What method did you use to lock your bootloader?

thanks guys for everything, i found a store to fix my phone, and they fixed it with jtag box and now it's brand new.