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Touch screen not working?

22nd April 2012, 01:26 AM |#11  
mikejeep's Avatar
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I was having the exact same issue with my Shift, it started last week. Was running MikShifted-G 2.1, went back to stock, same issue -- phone only responds when the keyboard is slid about 1/4 of the way out.

I brought it to my local corporate Sprint store, they checked it out, and said it was a known issue; a ribbon cable and LCD need to be replaced. The tech said that Sprint has been getting inundated with this exact problem recently, and the parts are on backorder. Apparently the ribbon cable wears out over time, and everyone's are crapping out at the same time.

They hoped the parts would be at the store in about a week, my fingers are crossed.. I have ESRP so the fix will be free even though my phone is over a year old. The tech said the actual repair only takes a few minutes as long as they have the parts.
 
 
22nd April 2012, 05:04 AM |#12  
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I went by Sprint yesterday and they ordered me a new (refurb I'm sure) Shift.
The screen also started back working after 36 hours
22nd April 2012, 03:32 PM |#13  
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Quote:
Originally Posted by djkurious

I went by Sprint yesterday and they ordered me a new (refurb I'm sure) Shift.
The screen also started back working after 36 hours

I take it you already RUU'd back to stock?

TEAM MiK
MikROMs Since 3/13/11
Last edited by prboy1969; 4th October 2012 at 06:43 AM.
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