I've actually had great experiences buying phones from them. I was able to get my razr for $100 less than what Verizon was selling it for. Before that I'd gotten the Droid incredible for $50 off, and a full three Weeks sooner than I would have gotten it from Verizon (Verizon was backordered a full month at that point). My gf got her Maxx for $150 from best buy, and got it 2 days later (versus atleast 2 Weeks).

That being said, their service is terrible, and I won't let the geek squad do any work for me if they were paying me their exorbitant labor rates. On the plus side, I was able to spend an hour and a half playing keyboards and guitars without a single employee acknowledging my existence. In my book that's s huge improvement from when their sales floor were on commission.

Originally Posted by SirRhor

I agree. Basically, that company sucks as a whole.
I HAD to get an extended warranty because I hard bricked my first Player, and when I try BB to "honor" their warranty, they told me I have 2 options, either send the device to Samsung and wait weeks for a new device to arrive, or they could make an exception for me if I pay $65 to get an Extended Warranty.
I payed them, they got me a new device and I still have a little less than a year of this bullcrap warranty left.

I was SO GLAD when I read BB have to close stores down across the country due to weak profits. I hope they will do much worse over time. </end rant>

When I buy the warranty at bestbuy and I take it back they just ask me what's wrong with it and I just say it doesn't work and they give me two choices a full refund in a gift card or an exchange for one on their shelf and they send of the other

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Wow. Thanks guys for your experiences. Really means alot. Cause they're LOOOOONG. thanks.

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Contribution to the BB Tangent

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I hate to add to the Best Buy meme on an Android forum, but thought it might be helpful in an ancillary way: I have a buddy who worked for the Geek Squad for years, him having a large amount of contracting experience through family (all the while he grew up) and about as much with electronics, so he built entertainment systems, did tv mounts, and was "the solutions guy" for customers who called with special needs and projects: was paid well too. (I despise them as much as anyone for exhorbitant pricing!)

He buys his laptops there still, because of the warranties (and perhaps a good credit line): he's that big clumsy oaf who will drop something a bunch, and thus far they have honored warranties even for drops that crack screens; he also seems to have that "luck" of laptops dying...one to three months before a warranty runs out (and he really isn't the type to kill one just to get another new--close enough, in fact, that he tells me about anything shady he does, and breaking laptops on purpose to take advantage of warranties isn't among things he'll do), and despite this having happened multiple times, they have honored those warranties: usually with newer model replacement computers too.

So depending on the store and terms, sometimes it can be worth looking into Best Buy: read everything carefully and compare. If you're paranoid about bad things happening to your devices, or have reason to believe something probably will. Or you can do like me, and talk the Lenovo reps 1200+ dollars off of the normal pricing, and then push beyond their lowest deals by explaining the problems with unclear marketing and deal offers, and then convince them to throw in a few upgrades for free. : D And insure elsewhere. Maybe I'll keep this in mind, however, and get his advice for you, if the guy isn't too busy right now.

Happy purchases.

I dont think rooting voids warranty..
As my s plus was repaired under warranty when i was on custom rom....

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[QUOTE=unicorndust98;24905779]What I'm asking is, will rooting void Samsung's warranty, or the 2 year extended warranty from Best Buy, or both? Cause I really wanna test CM9 for this. But I have Best Buy's 2 year extended warranty.




I have a Galaxy S3 with protection plan from Best Buy ($10 a month) with sprint service and I recently bricked my phone. I went to Best Buy and they was able to give me a new GS3 (refurbished) in about three days. With a $50 deposit I received a loaner phone (lower grade but still an android smartphone). My $50 was refunded at the return of the loaner phone. So I would say ROOT ROOT ROOT!!! it is so worth it! Why not experience the full features of your device? Just for the record....Best Buy's geek squad does not fix the phones on location in most cases so your phone has to be sent out. The way their company works is, as soon as your phone is in their computer system the factory sends out the refurbished phone. So in all actuality they never see your phone until your at home rooting the new one.....you are very welcome!