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[Q] Home,Back, Menu keys not responding

22nd April 2012, 09:26 PM |#1  
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The Keys (Home, Menu, Back, Search) on my HTC Desire s just stopped responding, i have restarted the device several times but no response can any one help me out.

Ibroe
22nd April 2012, 09:36 PM |#2  
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Please give us some details of your device , is it stock?

Swyped form ym Dersie S unsig XAD Permuim
22nd April 2012, 09:59 PM |#3  
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HTC Desire s S510e Unlocked running android ver 2.3.5, sense 3.0 softwarenumber 2.14.415.3 i dont think its stocked
22nd April 2012, 10:56 PM |#4  
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Are you plugged in? I find problems with responsiveness when ever the phone is on charge. As soon as it's unplugged it's fine again
23rd April 2012, 06:42 AM |#5  
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Quote:
Originally Posted by Ibroe

The Keys (Home, Menu, Back, Search) on my HTC Desire s just stopped responding, i have restarted the device several times but no response can any one help me out.

Ibroe

I have a similar issue on a stock Desire S (purchased 2 months back). I have given it to the Service Centre, and they have told that the screen needs to be changed (completely hardware issue).

Previously, I had done reboots, soft resetted and hard resetted it. Also, had unmounted SD card (somewhere I had read, that faulty SD card or formatting it, helps sometimes in freeze issues). But to no avail.

My exact issue: The phone started to not respond to the back and menu key intermittently (for few secs or 1 min), then the time has gradually increased. I can pull down the menu everytime, but the lower fourth of screen (including the soft keys) is affected. It has got no relation to charging status or any app (htc/google/third-party).
23rd April 2012, 07:30 AM |#6  
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Quote:
Originally Posted by Ibroe

The Keys (Home, Menu, Back, Search) on my HTC Desire s just stopped responding, i have restarted the device several times but no response can any one help me out.

Ibroe

Your digitizer could be busted. Best to have it looked over but the service centre if a faulty charger is not the problem and ot occurs even when not charging.

Sent from a phone waiting for kernel v3. Wake up HTC!!
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