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[UPDATE FROM HTC - where are we now?] Screen Flicker - A pledge...

OP farnsbarns

24th April 2012, 07:39 PM   |  #11  
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Lawrence Cook, UK

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24th April 2012, 07:39 PM   |  #12  
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24th April 2012, 07:40 PM   |  #13  
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Small update

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24th April 2012, 07:43 PM   |  #14  
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24th April 2012, 07:49 PM   |  #15  
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I, of course, am on the list too...

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24th April 2012, 07:52 PM   |  #16  
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Last edited by pastey; 24th April 2012 at 08:09 PM.
24th April 2012, 08:01 PM   |  #17  
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I'm in as well - Gavin Devine, UK.

Can I ask what exactly is wrong with a repair over an exchange if it fixes the issue? This is more me wanting to know as I've just arranged to get my One X repaired because my retailer (Affordable Mobiles) refused an exchange saying nothing was wrong.
24th April 2012, 08:05 PM   |  #18  
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What is bad for a repair is that it's not very good for a device to disassemble it and change components. + it's oftenly not very well done. It actually killed my HD2 so...
24th April 2012, 08:07 PM   |  #19  
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24th April 2012, 08:07 PM   |  #20  
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Quote:
Originally Posted by Audioboxer

I'm in as well - Gavin Devine, UK.

Can I ask what exactly is wrong with a repair over an exchange if it fixes the issue? This is more me wanting to know as I've just arranged to get my One X repaired because my retailer (Affordable Mobiles) refused an exchange saying nothing was wrong.

Answer: When they resolve the issue, if it's hardware, there will be a LOT of handsets to repair. These repairs take long enough under normal circumstances but in that situation the queue will be immense. Then there is the likely shortage of parts and possibility of prioritizing retailers for supply.

The point is. I'll take a refund now and buy something else or wait until it's fixed to buy one. Then there is no risk on my part. If HTC make a pledge now they can prevent the mass return of devices and keep us all happy and waiting patiently for a fix.

I have answered this but this thread wil serve it's purpose much better if it simply remains a list of names. Please let's not turn it into a discussion of the merits of what I'm doing. Thanks!
Last edited by farnsbarns; 24th April 2012 at 09:54 PM.

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flicker, hardware, htc one x, pledge, screen
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