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[UPDATE FROM HTC - where are we now?] Screen Flicker - A pledge...

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lawrence750
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pastey
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Audioboxer
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I'm in as well - Gavin Devine, UK.

Can I ask what exactly is wrong with a repair over an exchange if it fixes the issue? This is more me wanting to know as I've just arranged to get my One X repaired because my retailer (Affordable Mobiles) refused an exchange saying nothing was wrong.
 
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What is bad for a repair is that it's not very good for a device to disassemble it and change components. + it's oftenly not very well done. It actually killed my HD2 so...
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farnsbarns
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Quote:
Originally Posted by Audioboxer View Post
I'm in as well - Gavin Devine, UK.

Can I ask what exactly is wrong with a repair over an exchange if it fixes the issue? This is more me wanting to know as I've just arranged to get my One X repaired because my retailer (Affordable Mobiles) refused an exchange saying nothing was wrong.
Answer: When they resolve the issue, if it's hardware, there will be a LOT of handsets to repair. These repairs take long enough under normal circumstances but in that situation the queue will be immense. Then there is the likely shortage of parts and possibility of prioritizing retailers for supply.

The point is. I'll take a refund now and buy something else or wait until it's fixed to buy one. Then there is no risk on my part. If HTC make a pledge now they can prevent the mass return of devices and keep us all happy and waiting patiently for a fix.

I have answered this but this thread wil serve it's purpose much better if it simply remains a list of names. Please let's not turn it into a discussion of the merits of what I'm doing. Thanks!

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flicker, hardware, htc one x, pledge, screen
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