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TF201 Hard brick repaired at 0 cost

OP phr0zenx

25th April 2012, 03:20 AM   |  #1  
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As i can't reply to the proper thread due to the 10 post limit, i'll have to write it here. After lurking the forums regarding the Failed bootloader error 0x04 issue, i'm pretty much condemned to submitting my TF201 Asus Transformer Prime to Asus to deal with it. I've been given the impression it'd cost over 200/300USD just to get the problem fixed due to a number of post here claiming about the requirement of sending the whole motherboard in for replacement.

Let me just debunk that, that is totally not true. True asus technical support branches are given tools to easily flash the whole firmware regardless of the "Hard brick" issue. So when i sent in my TF201 to get it fixed recently, it didn't take them long. Also, because it was still within the warranty period, i did not have to pay anything. However, i was told that it would cost around 25-30 USD for recovery services if it's out of warranty. ;D

So, why am i writing this? After reading the high costs of repairing the device, i was spooked into waiting for some messiah to bring in a solution to the problem. However, after talking to the support over the phone, i found out that i do not need to pay anything if i were to get them to inspect the device. Quotation will then be provided in order to proceed with the repairs. So, i thought to myself, why not? In other words, if you have access to a local asus technical support branch, head down and see what are your options. There's no harm in trying.

Also, a friend found this.
engadget.com/2012/04/24/transformer-prime-team-win-recovery-project/
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25th April 2012, 07:39 AM   |  #2  
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Wow. Cool

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26th April 2012, 01:30 AM   |  #3  
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Now all we need is a leak of these mighty recovery tools
26th April 2012, 11:09 AM   |  #4  
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Quote:
Originally Posted by phr0zenx

As i can't reply to the proper thread due to the 10 post limit, i'll have to write it here. After lurking the forums regarding the Failed bootloader error 0x04 issue, i'm pretty much condemned to submitting my TF201 Asus Transformer Prime to Asus to deal with it. I've been given the impression it'd cost over 200/300USD just to get the problem fixed due to a number of post here claiming about the requirement of sending the whole motherboard in for replacement.


You don't mention whether you had unlocked the bootloader or not?
14th December 2012, 12:11 AM   |  #5  
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brick repair 200$ 12/1/12
You must have been lucky, or perhaps it is the repair location.
I unlocked my tf201, installed clockworks, and bricked it. Would not get past the initial ASUS screen no matter what you did.

After reading your post, I hoped for the best and sent it into the Grapevine TX. repair center.
They sent me a picture of the web page saying ASUS knew it was unlocked, and offered to replace the main board for 200$.

Had they been able to reload the software for 25, I'd have paid, but 200$ is ridiculous, I'll go but a new Nexus.

Just another data point.
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28th February 2013, 02:33 AM   |  #6  
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Quote:
Originally Posted by phr0zenx

As i can't reply to the proper thread due to the 10 post limit, i'll have to write it here. After lurking the forums regarding the Failed bootloader error 0x04 issue, i'm pretty much condemned to submitting my TF201 Asus Transformer Prime to Asus to deal with it. I've been given the impression it'd cost over 200/300USD just to get the problem fixed due to a number of post here claiming about the requirement of sending the whole motherboard in for replacement.

Let me just debunk that, that is totally not true. True asus technical support branches are given tools to easily flash the whole firmware regardless of the "Hard brick" issue. So when i sent in my TF201 to get it fixed recently, it didn't take them long. Also, because it was still within the warranty period, i did not have to pay anything. However, i was told that it would cost around 25-30 USD for recovery services if it's out of warranty. ;D

So, why am i writing this? After reading the high costs of repairing the device, i was spooked into waiting for some messiah to bring in a solution to the problem. However, after talking to the support over the phone, i found out that i do not need to pay anything if i were to get them to inspect the device. Quotation will then be provided in order to proceed with the repairs. So, i thought to myself, why not? In other words, if you have access to a local asus technical support branch, head down and see what are your options. There's no harm in trying.

Also, a friend found this.
engadget.com/2012/04/24/transformer-prime-team-win-recovery-project/

Which service center did you go to exactly? I have sent mine in for RMA, and they keep trying to tell me they need to replace the motherboard. I know a decent bit about these things, and im pretty sure they are just getting rid of inventory and making more money (my quote was $180). I keep asking them if reflashing the firmware is a possibility, and they totally dodge the question. If I could contact the service center in Georgia (which is the nearest to me) and verify the 30 dollar charge, I would happily pay that price to fix the tablet!
5th March 2013, 12:05 AM   |  #7  
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Somebody needs to get on this quick. I've heard that this is the way they treat bricked primes in Europe. Just flash a new bootloader; service charge of a few dollars and out the door. Wish someone knew somebody inside Asus tech centers somewhere that could get us that software.

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2nd June 2013, 09:24 PM   |  #8  
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any updates to this? Flash bootloader service anywhere?
28th June 2013, 05:21 AM   |  #9  
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bootloader
Quote:
Originally Posted by bspratt

any updates to this? Flash bootloader service anywhere?

My transformer is at the Asus service center right now with hard brick "error unrecoverable bootloader (0x0000000)" I'm waiting for their call. I hope they can fix it. The main problem is that the bootloader is unlocked and of course I don't have any warranty. If they ask more than $100 for a software problem I'll be very disappointed in Asus. I'll write the result later.
30th October 2013, 11:52 PM   |  #10  
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Quote:
Originally Posted by motorom

My transformer is at the Asus service center right now with hard brick "error unrecoverable bootloader (0x0000000)" I'm waiting for their call. I hope they can fix it. The main problem is that the bootloader is unlocked and of course I don't have any warranty. If they ask more than $100 for a software problem I'll be very disappointed in Asus. I'll write the result later.

What was the result?

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