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Is this cover under warranty?

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By patthe, Senior Member on 27th April 2012, 10:14 PM
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My tablet cheap plastic is bent and wont connect to my keyboard anymore. Is this cover under warranty?

Sent from my Transformer Prime TF201 using xda premium
 
 
27th April 2012, 10:24 PM |#2  
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Quote:
Originally Posted by patthe

My tablet cheap plastic is bent and wont connect to my keyboard anymore. Is this cover under warranty?

Sent from my Transformer Prime TF201 using xda premium

I'm sorry, what's that?

Maybe some pictures would help me understand? I don't know of what would be plastic and keep you from docking, do you mean your glass screen is starting to flex out along the bottom?

Oh! Do you mean the charge port on the Prime or the dock? If that's the case, then likely not. I think under all circumstances a broken charge port is most likely going to be considered Customer Induced Damage, but you never know until you try.
27th April 2012, 10:43 PM |#3  
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Hi here a picture

Sent from my Galaxy Nexus using xda premium
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27th April 2012, 10:49 PM |#4  
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Quote:
Originally Posted by patthe

Hi here a picture

Sent from my Galaxy Nexus using xda premium

Wow, maybe it's just the angle but it looks like the entire body has a bend to it. Have you tried bending it back yourself? And is the actual charging port ok, it's just all the metal around it that's deformed?

I have no idea if that'll be covered or not, but if you stand your ground and put it down as fact that you have not mistreated your tablet and that the keyboard and charger are the only things that have been in contact with that area, it's a possibility they'll cover it under warranty. That is crazy bent up, it would honestly be a chore for me to even try and make that happen.

Sorry I'm not of much more help, good luck.
27th April 2012, 10:58 PM |#5  
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Actually you are right the tablet its Bent a little thanks anyway i guess i will my keyboard

Sent from my Transformer Prime TF201 using xda premium
28th April 2012, 02:10 AM |#6  
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Quote:
Originally Posted by patthe

Actually you are right the tablet its Bent a little thanks anyway i guess i will my keyboard

Sent from my Transformer Prime TF201 using xda premium

That's wild. Yeah, I don't know how they'd handle that. It would be hard to say the dock bent the entire tablet in that way. Totally sucks, how is the screen, no light-bleed or undue pressure you can notice? Looks like someone might have tried testing its durability a little too much lol

Sent from my Transformer Prime TF201 using XDA Premium HD via my tethered HTC Vision
28th April 2012, 03:01 AM |#7  
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I bent mine back in PLACE when that happend

Sent from my Transformer Prime TF201 using Tapatalk 2
28th April 2012, 03:27 AM |#8  
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No issue with screen at all I just discovered it was bent

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28th April 2012, 03:28 AM |#9  
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28th April 2012, 07:19 AM |#10  
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Mine is nothing like that but take a look....

http://forum.xda-developers.com/show....php?t=1623645

Sent from my Transformer Prime TF201 using Tapatalk 2
28th April 2012, 02:32 PM |#11  
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I juste think the metal frame is too thin and easy to bent did not drop it maybe I force it up a little to go into the dock, but never drop it

Sent from my Galaxy Nexus using xda premium

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