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When will ASUS provide us a fix for our poor WIFI instead of ignoring the issue?

26th April 2012, 11:40 PM   |  #11  
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Quote:
Originally Posted by robproctor

Can someone with more technical experience chime in on this. Its obviously clear that the wifi signal on the Prime is subpar, which is a shame because we paid a pretty penny for this device, and the reason for this sub performance is due to a blatant oversight by the manufacturer. Which, has been resolved, but only in the new tablet model, which in my opinion is even more of a slap to the face, especially (again) considering how much the tablet costs. Now, I am not complaining much about this because while a crappy old phone can get 70mbs a wifi connection my Prime can only get, usually, around 30mbs, though I have seen it hit 70.

But here is my main concern, and I am sure ALL OF YOU can feel the pain of this. It appears that due to the weak signal, the device overly excerpts its resources to try and attain more signal, HOWEVER because of this it seems like the battery suffers quite extensibly, which is what leads me to believe the reason my battery usage shows wifi usually 100% as the top most used butter sucker-upper and it's usually by a landslide. This, if it is the case, really upsets me. Because, while I can live with an average 30mbs wifi connection (because cmon thats more than the ISP even provides), I would not be happy knowing that due to this manufacturer oversight the battery drains an addiotal 20-30% quicker than it would if this were not the problem.

Am I wrong here? Is wifi really not a problem for the battery? It is just odd to me that wifi shows up as using sometimes 50% of the battery!... And OMFG im NOT even joking, just checked battery usage and wifi is showing 94% of the battery.. that seems like a bug there is no way that could possibly be correct! 94%! lol wtf!

you do bring up a great point but wifi will always be the biggest battery drainer. along with display brightness. its a good theory THST if wifi was so poor, it would waste extra power trying to maintain or always look for a signal. Thing is, I don't consider wifi performance THST bad across devices to warrant that. what you saying is like if wifi barely even had a signal and was always connecting and disconnecting the signal. then yeah, extra power is being used to try to maintain it. but that's not the case with majority of primes. some primes have great wifi strength, others have decent strength, others have huge dropoffs in speeds after moving so far away from the router. But i haven't heard of anyone not being able to really pick up their home signal or even barely. wifi in prime good enough across the board to properly see and maintain signal. some peoples issues are when you move far away from the router and the dropoff in speeds.

like I said before, wifi will always be biggest battery drainer. I leave my wifi on 24/7 and I'm overclocked and I still get great battery life. maybe in last update Asus did increase the power signal output of wifi. but nothing so drastic to drain battery dramatically faster. we have an update coming so we will have to see how battery life is after it. whether it improves, gets better, or gets worse.

---------- Post added at 06:40 PM ---------- Previous post was at 06:32 PM ----------

DONT make duplicate threads of exact same question. I will request for the other one to be closed if it hasn't already.
26th April 2012, 11:57 PM   |  #12  
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@ OP, there is no need for duplicate threads posted within a minute of each other. I have deleted your other thread named the same. If this was done in error, please contact a Mod to request correction.

Also, if this thread starts to turn into another complaining/whining thread, it will be locked. Almost everyone is aware of the limitations of this device (or lack there of), and there are more than enough threads already posted discussing wifi/gps issues.
27th April 2012, 12:01 AM   |  #13  
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My battery drain is only when Im docked. The wifi kills the battery in the dock pretty fast as it's constantly trying to charge the tablet. If I set wifi to turn off during sleep then theres no drastic drain and acts normal. Just like if it was undocked. When undocked even with wifi always on even on sleep it doesnt drain fast. Maybe 1-2% an hour. This issue has been mentioned before on another thread regarding battery drain during docked.

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27th April 2012, 01:40 AM   |  #14  
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Quote:
Originally Posted by kabrutus

When will ASUS provide us a fix for our poor WIFI instead of ignoring the issue? They have all these new devices but fail to take care of our issues. Is this how they treat their early adopters? How can you sell a Wifi only device with poor wifi? They need to replace the back cover or replace new hardware or just have a recall. This is unacceptable. If you buy a car and you only get 5 mpg when you should get 30mpg, i'm sure they would recall that car. My luck, first ASUS device and i get first reboot issues and poor GPS & Wifi.. I love the device as far as looks and game performance but, what what good is that if i cant get online to read my emails and browse?

I consider myself a huge prime fanboy...with that said I'm also realistic. Short to the point answer regarding wifi and will they fix it? NO. They cant fix it, if they could have they would have done it by now. In fact they don't believe you even have a wifi problem but if you care refer to this link http://reviews.cnet.co.uk/ipad-and-t...view-50007211/ Also note the backplate on the infinity-thats your fix it will cost you to get it, sorry but it is what it is. If anybody on here tells you they can fix the wifi with an update think, why are they even attempting to fix a problem they wont acknowledge even happens?... Wifi performance among primes is not consistent, some may do well some may not. I knew this when I bought my prime but I can live with it. I had the original transformer and the prime cant hold a candle to the wifi performance it had. But overall the the OG transformer can't hold a candle to the prime.

Secondly, as far as reboots it's pretty much the same thing. They can't fix it and it's not just the prime simply google ICS and reboots and you will see. Again the performance will not be consistent some may reboot others may not. But whatever is causing the reboots up to this point is A: not exclusive to the prime and B seems to happen on devices updated to ICS or currently running ICS. I know these are bold statements but unless many people out there across a varying rage of devices are imagining reboots while running ICS then there must be an issue. That said I hope they fix both problems I just wont hold my breath. I am however very happy with my prime "limitations" and all.
27th April 2012, 06:48 AM   |  #15  
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My Prime was purchased the second week of February, C1 serial. My Wi-Fi is great actually. My router is in my office on the second floor, in the back of the house. If I am in the office, I actually top out my connection...as fast as can go. However, I'm in the basement 70% of the time (basically the living room) and I can still top out my speeds, or very close to it. That means I have the first floor between us, with 2 ceilings/floors between us also. There is one spot in the house ( basement, directly below the router) where I get maybe half my speeds, but I believe it's just a dead spot and not the Prime. It also works fine at work, and when running on my phones wifi hot spot. I realize all Primes are different as far as GPS and Wi-Fi, and I'm very lucky to have gotten a problem free device.
27th April 2012, 09:20 AM   |  #16  
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in my opinion to the wifi problem the problem isnt really the prime most of the time the problem is interfiernce or poor signal from the router, i have a c3 model and really cant complain about the signal if anything the only problem i can see with the prime is the stock browser, i find it impossible to browse through this forum with the stock browser at first i thought it was down to wifi connection but then soon realised that it was down to the browser as i have no problems with downloaded browsers.... so as to the will they fix it, i say you need something to be broke before you can fix it and i dont see anything broke, i just see sh*t happens so deal with it radio signal problems lol
27th April 2012, 09:43 AM   |  #17  
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Quote:
Originally Posted by jjdevega

I've been through this before I even created a video just to prove Wifi/BT works fine when both are used for streaming. Just check out my Youtube video.



I did this late at night. Didn't want to wake the wife so I'm pretty quiet. My internet connection is caped at 10mbps

What was a little strange about the Speed test was that when I ran the test for the first time it yielded only 1mb but after running the test several more times after that it coincided with the wifi strength of it having full bars so I was getting 7mbps and more. I made the video on the second floor in my bedroom. The router is located on the first floor opposite corner of the house.

Edit: Besides. The OP is talking about Wifi and I was responding to his claims of everyone having weak wifi which is false since I have no problems with wifi.

I may be missing it but don't see the bluetooth streaming part... I see that it is connected but are you actually playing something through a bt headset or bt speakers?

My wifi is ok enough, but for example when I play spotify over bluetooth speakers things start to crap out and stutter. Not right away, but give it a minute or 2 and it will. Which sucks... No bt streaming and it works fine. This is what people are referring to when they speak about the bt/wifi issue.
27th April 2012, 02:49 PM   |  #18  
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Quote:
Originally Posted by dagrim1

I may be missing it but don't see the bluetooth streaming part... I see that it is connected but are you actually playing something through a bt headset or bt speakers?

My wifi is ok enough, but for example when I play spotify over bluetooth speakers things start to crap out and stutter. Not right away, but give it a minute or 2 and it will. Which sucks... No bt streaming and it works fine. This is what people are referring to when they speak about the bt/wifi issue.

Yes when I turned the bt on I also showed myself turning on my bt headset. Once it paired and the bt icon turned blue I started streaming then continued on with speedtest. I guess its a little hard to see it in the dark. Ill have to make another video during the day.

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28th April 2012, 08:53 AM   |  #19  
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Quote:
Originally Posted by mikeyxb

in my opinion to the wifi problem the problem isnt really the prime most of the time the problem is interfiernce or poor signal from the router, i have a c3 model and really cant complain about the signal if anything the only problem i can see with the prime is the stock browser, i find it impossible to browse through this forum with the stock browser at first i thought it was down to wifi connection but then soon realised that it was down to the browser as i have no problems with downloaded browsers.... so as to the will they fix it, i say you need something to be broke before you can fix it and i dont see anything broke, i just see sh*t happens so deal with it radio signal problems lol

It is not a router issue or interference. For example, today i sat a coffee shop in China. I had my phone and laptop and Prime sitting on a table. My laptop and phone both showed 6 wifi connections available where I was sitting with signal showing a consistent 3 to 4 bars. My Prime got consistently just 1 connection, and that was only 2 bars for a pizza restaurant across from where I was. The tablet could not once sniff out the coffee shops connection, and only showed every 5 minutes for a second or two 1 of the other wifi connections available in the building. I've repeated and done this test in other places, the Prime struggles with wifi signals, it can't hold or them very well, runs slow, and drops connections. If I moved to a different seat I might have a perfect line to catch the signal of the coffee shop, but it is maddening the radio doesn't seem to be multidirectional in any way.

Btw, my wifi didn't used to be bad till .21. I attempted a factory reset, which did not improve things. I never had complaints about my wifi until then, so I am crossing my fingers a future firmware will improve it, but it seems rather hopeless.

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