[Q] Samsung Dive Call Forward Feature not working with New SIM

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Here's the problem.

I start using my SGS2 with my older SIM (lets call it SIM1), and all features of SamsungDive worked. Later, I got my number ported to new Service Provider and got new SIM (lets call it SIM2).

Now from SamsungDive account all remote features are working, except Call/Message Forwarding. When I click on Call/Message Forwarding in SamsungDive I get following Notification:
"After the SIM card of the mobile is changed, you cannot use the forwarding function in the SamsungDive service."

My understanding is that SamsungDive is not aware that now SIM2 is my primary SIM. How do I fix it? I have tried following:

1. Tried Deleting account from SamsungDive: It says its deleted but I am able to log in again
2. Tried Removing Samsung Account from SGS2, but it failed, it say other apps are using this account and only way i can do it by restoring factory defaults. Don't want to do that.

Please help.

+1

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+ 1

Same problem here, is this a general issue or is it something related with the custom roms? i´m using batista 2.8

logic man it will not work even if u ported the same no to new sim the imei no of the sims vary so u have to generate a new acc in mobile as well as on samdive.hope tht works and do post ur results...

Originally Posted by rocky23

logic man it will not work even if u ported the same no to new sim the imei no of the sims vary so u have to generate a new acc in mobile as well as on samdive.hope tht works and do post ur results...

The IEMI number is device-specific - nothing at all to do with the SIM card.

Did anybody find a solution for this?

IMSI not IMEI

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Originally Posted by B3311

The IEMI number is device-specific - nothing at all to do with the SIM card.

Same problem here, I have Samsung Galaxy Note N7000.. I guess it's about he meant the IMSI, which is unique per SIM card, just like the IMEI for the mobile device

Samsung Dive Call forward(solved)

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Dear guys, I manage to get it done. Just remove your Samsung Account( not Google account) in your phone (setting --> account), and after that re-sign in the account again you Samsung Account. After that log into SamsungDive and you will notice your device is without phone numbers. Enter your current phone number and there you go