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[Q] Stupid Dell Venue and MMS settings!!!!

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jaedah513
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Unhappy [Q] Stupid Dell Venue and MMS settings!!!!

I cannot receive pictures on my dell venue pro. I can send but can't receive. Everytime I go to EM and then MMS settings to set up APN it always says "ERROR 1" when I hit "APPLY". Cincinnati Bell is my carrier and they even tried walking me through it and it didnt help. When I go to phone info, it says "CARRIER: FACTORY IMAGE". What does that mean? CAN SOMEONE PLEASE HELP ME!!!!!! My phone also said it had an update but it only upgraded to the 7392. Please help me guys!!!!
 
the fight
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The last time I had an issue with MMS, I had to hard reset the device 3 times in a row to get everything in proper working order. That was back @ 7008.
PPC-6600 -> PPC-6700 -> PPC-6800 (I loved the Mogul) -> Sprint Touch Pro -> Sprint Touch Pro 2 <- Sprint Touch Pro -> Dell Venue Pro -> Nexus S 4G -> Nokia Lumia 920
 
fatclue
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Quote:
Originally Posted by jaedah513 View Post
I cannot receive pictures on my dell venue pro. I can send but can't receive. Everytime I go to EM and then MMS settings to set up APN it always says "ERROR 1" when I hit "APPLY". Cincinnati Bell is my carrier and they even tried walking me through it and it didnt help. When I go to phone info, it says "CARRIER: FACTORY IMAGE". What does that mean? CAN SOMEONE PLEASE HELP ME!!!!!! My phone also said it had an update but it only upgraded to the 7392. Please help me guys!!!!
I'm assuming that you have your correct apn in settings>cellular and that your phone is SIM unlocked. You need to set up your carrier here and reboot before changing your MMS settings in EM. BTW, I've only gotten "error 1" when I've tried to edit MMS without my SIM card installed.
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