I cannot receive pictures on my dell venue pro. I can send but can't receive. Everytime I go to EM and then MMS settings to set up APN it always says "ERROR 1" when I hit "APPLY". Cincinnati Bell is my carrier and they even tried walking me through it and it didnt help. When I go to phone info, it says "CARRIER: FACTORY IMAGE". What does that mean? CAN SOMEONE PLEASE HELP ME!!!!!! My phone also said it had an update but it only upgraded to the 7392. Please help me guys!!!!
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