Originally Posted by TabGuy

The difference is that you had to "walk in." My daughter, away at college, has a Dell computer. They showed up at her dorm room to fix it. I would consider that leaps and bounds.

To each their own. Personally, I don't like them coming to my house because the kind of problems I have are also the kind that you can't just fix on site. Sorry, but I'm not about to replace, say, a transistor on the motherboard, because a drive came loose and rattled around, and I don't think anyone who comes out on-site can do that, either. They'd have to "send it in" anyway to have it fixed, so I guess it's just a "different strokes for different folks" type deal.



My point still stands, though, about exactly what Applecare is. (not that that's directed at you)

Originally Posted by Sonic Offline

My point still stands, though, about exactly what Applecare is. (not that that's directed at you)

As you can see from an earlier post of mine, I had idiots try to help me at the Genius Bar. It's a hit and miss thing when you enter a store. There are such varying talents that Apple has some real duds in the retail world.

Originally Posted by Sonic Offline

No. The AppleCare is a purchase-able warranty that extends your phone support AND hardware support to 3 years each.

I don't get your point...

Waranty covers hardware issue
Apple provide a 90 days phone support for everything else.

Originally Posted by t1mman

I don't get your point...

Waranty covers hardware issue
Apple provide a 90 days phone support for everything else.

If you don't buy the warranty. What they offer for buying the product is complimentary. That is what I have been trying to say.

Originally Posted by Sonic Offline

If you don't buy the warranty. What they offer for buying the product is complimentary. That is what I have been trying to say.

They offer a 1yr hardware warranty and 90 days of Applecare. That is standard warranty coverage. Purchasing Applecare is purchasing an extended warranty. The included warranty and support is required by law in some places and industry standard minimum.

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Speaking from my own experiences.....

Samsung warranty service is probably on par with being the victim of a lesser sexual assault. Definitely worse than an undesired grope. Just my opinion. Definitely felt powerless and used after dealing with Scamsung.

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