Kies via WiFi not allowed by AT&T
After a twenty minute, circular chat with Samsung's chat service, this is what I finally got:
Tracy: I have checked with the information from our data base.
Tracy: Unfortunately, the Kies via Wi-Fi option is not available for AT&T Sky Rocket phone.
Tracy: I apologize for the inconvenience.
Tracy: I would have surely provide you with the information if there was an option on the phone.
Visitor: this should have been the first thing you told me. It seems that this information is being withheld
Tracy: I understand your concern.
Tracy: Please accept my sincere apology.