Originally Posted by tsc123

I have contacted Asus support via e-mail.
They have told I have to be patient they will answer soon (last week).
Just send an e-mail again and waiting for an answer early next week.

Ouch....this is alot of trouble to go through.

Sent from my Transformer Prime TF201 using Tapatalk 2

I called tech today! They told me to send an email, no response as of yet

sent from my Atrix 4g using tapatalk 2

I took 15+ photos of mine, with the Fedex label they sent me as a backdrop, before I sent it in for RMA last Friday...thankful that I did, and I'm sorry you have to go find proof in your case, you shouldn't have that sort of thing going on a professionally run establishment.

Originally Posted by GernBlanston

I took 15+ photos of mine, with the Fedex label they sent me as a backdrop, before I sent it in for RMA last Friday...thankful that I did, and I'm sorry you have to go find proof in your case, you shouldn't have that sort of thing going on a professionally run establishment.

Yeah ...I agree but there actual tech support guys are good...just I can't believe the way the tablets were treated..

sent from my Atrix 4g using tapatalk 2

Still waiting for a response. No part of Asus has contacted me. None.

Sent from my Transformer Prime TF201 using Tapatalk 2

dammit i sent my TFP to RMA last week for BT/WiFi issue, without taking any pics. i hope it will return good and working.
mine was C01 and asus send it to Czech.

Originally Posted by demandarin

gary has been under the weather lately. responses will come or be forwarded to appropriate personal.

Little surprise there! I would be sick if I had to deal with all the ASUS primes issue's. One problem is seamingly solved then another crops up.

Sent in my tablet again. They had better fix the dent they put in it.... I'm really not liking how long this is taking for them to do it right.

Sent from my MB860 using Tapatalk 2

RMA

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1 BCO*****4339 2012/05/23 2012/05/24 554465460126985 FEDEX STANDARD

it arrived (according to fedex on the 22) and they processed on the 23rd and then shipped back on the 24th....what do you guys think of this, do you think they fixed the dent? or do you think there sending it back as i sent it in?